Flexible hard worker ready to learn and contribute to team success. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
25
25
years of professional experience
Work History
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
02.2022 - Current
Maintained positive relationships with customers using good communication and follow-through abilities.
Boosted revenues by upselling and cross-selling products to new and established customers.
Maintained up-to-date knowledge of products and services to address customer inquiries
Displayed products properly at customer sites and according to company specifications and policies.
Collaborated with customers to identify needs and provided catered solutions
Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
Immediately addressed problems with customers to promote speedy resolution.
Delivered orders to customers to drive full satisfaction.
Maintained positive relationships with customers to promote continued business opportunities.
Operated delivery vehicles safely and efficiently.
Completed daily pre- and post-trip vehicle inspections.
Stocked shelves and loaded orders to prepare deliveries.
Developed strong customer base through efficient and reliable service.
Merchandising Manager
Lowes Home Improvment
07.2018 - 02.2021
Determined direction for seasonal merchandise by researching and analyzing trends.
Assessed purchasing needs and reviewed in-store sales and inventory levels.
Maintained records of inventory stock and shrinkage by conducting product audits every week.
Communicated with vendors to negotiate deals, request samples and build relationships.
Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits.
Placed prices and descriptive signage to enhance displays and promote items.
Consulted with management and advertising teams to plan optimal promotions.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Organized and prioritized projects.
Expedited distribution of materials to locations.
Sourced well qualified candidates.
Warehouse Manager
Lowes Home Improvment
08.2017 - 07.2018
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Provided information to shipping and receiving personnel regarding inventory stock.
Increased productivity through cross-training and thorough training of both current employees and new hires.
Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Trained staff on material handling processes to reduce shipping times.
Generated warehouse shipping documents, packing lists and invoices.
Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
Managed warehouse system updates to increase productivity and reduce errors.
Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
Reconciled accounting records and evaluated shipping and receiving logs and purchase orders.
Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
Established and trained personnel in security and safety procedures to reduce liability and safeguard warehouse operations.
Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
Complied with local, state and federal requirements involving shipping and handling of hazardous materials.
Department Manager
Lowes Home Improvment
05.2015 - 08.2017
Worked closely with sales associates to complete tasks.
Followed safety protocols and company processes and procedures.
Enforced safety rules and other policies to protect employees and minimize company liability.
Performed opening and closing duties as part of management team and handled cash management.
Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
Supervised 3 full-time and 2 part-time employees.
Utilized excellent math skills to maintain accurate inventory levels.
Supervised staff of 8 in daily activities, delivering continuous training and coaching to bolster each employee's skill set.
Trained employees on proper and safe use of equipment and tools.
Hired, trained and coached employees to deliver world-class customer service.
Merchandiser
Lowes Home Improvment
06.2013 - 05.2015
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Assisted in gathering and moving materials and equipment for assigned displays.
Monitored stock to maintain sufficient quantity of featured product.
Displayed appropriate signage for products and sales promotions.
Printed labels and tags for for-sale merchandise.
Organized engaging front-facing displays to capture customer interest and drive revenue growth.
Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
Communicated and coordinated planogram execution with store management.
Conducted staff meetings with sales personnel to introduce new merchandise.
Sales Specialist
Lowes Home Improvment
05.2011 - 03.2013
Stayed up to date on company products and services to support sales objectives.
Educated customers on product features and technical details to highlight benefits.
Gave top-notch service to everyone in order to provide ample sales opportunities.
Met with customers to discuss needs and offered relevant options from company line.
Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Showcased features of diverse products, provided information and redirected objections.
Calculated production, delivery and installation costs to provide customers with accurate quotes.
Generated more than 5 leads per week and pursued appointment opportunities to convert prospects into new customers.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Followed-up with clients after installations to assess quality service and customer satisfaction.
Demonstrated product features to align with customer needs.
Prepared and processed contracts and order forms for new and existing customers.
Created and implemented store displays, promoting sales and growth.
Highlighted target products with eye-catching signs, displays and shelf positions.
Receiving Manager
Commisary, LRAFB
01.2006 - 10.2010
Received and staged incoming inventory for movement to storage or sales floor.
Kept stockroom free of hazards, working efficiently and properly organized.
Supervised warehouse team, including schedule management, training and task delegation.
Organized storage areas to maximize movement and minimize labor.
Prepared inventory for shipment by attaching tags and labels.
Implemented on-the-job training activities to cross-train employees on various tasks.
Warehouse Worker
Commisary, LRAFB
03.1999 - 01.2006
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Used pallet jacks to move items to and from warehouse locations.
Received deliveries, scanned packages and updated orders in internal database.
Recognized defective material and reported issues to management.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Staged and sorted multiple types of products for loading.
Moved large and bulky items manually or with pallet jacks or forklifts.
Tagged unmarked merchandise with item number.
Unloaded cargo from trucks with mechanized equipment.
Loaded perishable goods into environmentally controlled trucks.
Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
Accessed elevated products from manlifts and high-reach ladders.
Education
High School Diploma -
North Pulaski High School
Jacksonville, AR
05.1997
Skills
Supervising staff
Monitoring inventory
Merchandise selection
Identifying sales trends
Promotional planning
Retail display setup
Merchandising
Program coordination
Logistics coordination
Inventory coordination
Policy improvements
Resourcefulness
Forklifts
Microsoft Outlook
Microsoft Excel
Microsoft Word
Stockroom procedures
Heavy lifting
RF scanning devices
Loss prevention
Relationship selling
Prospecting skills
Product and service knowledge
Personnel training
Safe Vehicle Operations
Customer Retention
Professional Relationships
Customer Interaction
Route Growth
Site Visits
Customer Deliveries
Timeline
Route Service Sales Representative
CINTAS, Professional Uniform And Facility Services
Assistant Route Service Representative at CINTAS, Professional Uniform and Facility ServicesAssistant Route Service Representative at CINTAS, Professional Uniform and Facility Services
Maintenance Supervisor at CINTAS, Professional Uniform and Facility ServicesMaintenance Supervisor at CINTAS, Professional Uniform and Facility Services
Product Sales Specialist at CINTAS, Professional Uniform and Facility ServicesProduct Sales Specialist at CINTAS, Professional Uniform and Facility Services
Supervisor, DDI Strategic Account Insights at Arkansas Blue Cross Blue ShieldSupervisor, DDI Strategic Account Insights at Arkansas Blue Cross Blue Shield