Summary
Overview
Work History
Education
Skills
Timeline
Generic
Omar Mitchell

Omar Mitchell

Detroit,MI

Summary

Dynamic Seafood Specialist with expertise in seafood preparation and quality assessment. Proven track record in increasing sales through effective upselling strategies and exceptional customer service. Strong communicator adept at fostering customer loyalty while ensuring compliance with health and safety regulations. Committed to creating inviting shopping experiences and maintaining product freshness.

Overview

15
15
years of professional experience

Work History

Seafood Specialist

Busch's
09.2024 - 02.2025
  • Cleaned and sanitized equipment, tools, and work surfaces.
  • Checked quality of products and removed expired items.
  • Cleaned and sanitized seafood area to preserve products and protect safety of guests.
  • Created hospitable shopping experience by merchandising and stocking products and specialty items.
  • Followed written recipes to prepare prepackaged seafood meals.
  • Handled specialty seafood items for packaging and display.
  • Washed floors, walls, coolers and storage shelves.
  • Increased sales by explaining characteristics and providing serving suggestions for various seafood items.
  • Assisted customers with product selection by making recommendations and suggestions based on customer needs.
  • Interacted with customers to foster loyalty and satisfaction.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place orders for customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Recommended complementary purchases to customers, increasing revenue.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Assisted with training of new employees.

General Utilities

Omar Mitchell
10.2009 - 03.2023
  • Job duties: expo, server assistant, serving, dishwashing, food running, opening, closing, catering, grocery shopping, inventory, ford field event worker, event coordinator, key holder, errand runner, food prep
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Developed strong communication and organizational skills through working on group projects.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organized and detail-oriented with a strong work ethic.
  • Delivered services to customer locations within specific timeframes.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Gained strong leadership skills by managing projects from start to finish.

Education

High School Diploma -

Wylie E. Groves High School
Beverly Hills, MI
06-2016

Skills

  • Sales strategies
  • Health code compliance
  • Recipe creation
  • Quality assessment
  • Cost control
  • Food safety regulations
  • Cutting techniques
  • Seafood preparation
  • Menu development
  • Sanitation practices
  • Waste reduction
  • Stock rotation
  • Display restocking
  • Estimating demand
  • Fish processing
  • Cleaning procedures
  • Maintaining freshness
  • Placing orders
  • Health code standards
  • Updating prices
  • Packing shrimp
  • Product wrapping
  • Rotating products
  • Fixing displays
  • Workplace safety
  • Portion control
  • Case sanitizing
  • Upselling
  • Weighing items
  • Preparing orders
  • Slicer operation
  • Temperature monitoring
  • Sanitizing surfaces
  • Upselling strategies
  • Replenishing stock

Timeline

Seafood Specialist

Busch's
09.2024 - 02.2025

General Utilities

Omar Mitchell
10.2009 - 03.2023

High School Diploma -

Wylie E. Groves High School
Omar Mitchell