Omar Moore
Richton Park,IL
Summary
Dynamic Supervisor with a proven track record at Novo Logistics, excelling in staff management and complex problem-solving. Enhanced team productivity through strategic planning and effective training, while fostering a positive work environment that reduced turnover. Committed to delivering exceptional customer service and maintaining high-quality standards.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
18
18
years of professional experience
Work History
Supervisor
Novo Logistics
10.2020 - 08.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Shift Manager
West Liberty Foods LLC
05.2014 - 08.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Quality Control Inspector
Dawn Foods
04.2007 - 05.2014
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Identified and documented quality discrepancies for management to develop resolutions.
Education
West Virginia University
Morgantown, WV06.2005
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Complex Problem-solving
- Strategic planning
- Inventory control
- Staff development
Timeline
Supervisor
Novo Logistics
10.2020 - 08.2025
Shift Manager
West Liberty Foods LLC
05.2014 - 08.2025
Quality Control Inspector
Dawn Foods
04.2007 - 05.2014
West Virginia University
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