Omar Mostafa
West Lafayette,IN
Summary
Proficient Hardware Technician with strong system repair and debugging skills. Self-motivated and driven to identify opportunities to provide customer support. Offering a wide variety of Hardware and Software knowledge.
Overview
1
1
year of professional experience
Work History
Racing Kart Technician
IEEE Student Branch
03.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Applied critical thinking and research to address complex issues.
- Maintained compliance with regulatory standards and safety requirements.
- Tested components and systems to evaluate performance and identify concerns.
- Organized work to meet demanding production goals.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
Hardware Technician
Engineering Computer Network - Purdue University
02.2023 - Current
- Investigated hardware product issues involving materials and software and devised solutions.
- Maintained technology equipment performance by configuring, diagnosing and repairing hardware.
- Maintained detailed documentation through all phases of development, testing and analysis to enhance organizational productivity.
- Demonstrated strong knowledge of all types of electrical components, operations, specifications and proper testing methods.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Collaborated with other departments to identify and solve software issues.
- Developed and tested software solutions to meet customer needs.
- Implemented and maintained software solutions according to customer requirements.
- Analyzed user requirements and developed solutions to meet needs.
- Developed and maintained strong client relationships to deliver exceptional customer service and problem resolution.
- Studied client requirements, developing and implementing software solutions that fit with expectations.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Education
Bachelor of Engineering Technology - Computer Engineering Technology
Purdue University
West Lafayette, IN05.2025
High School Diploma -
Cairo American College
Cairo, Egypt06.2021
Skills
- Data Entry
- Production Optimization
- Hardware and Software Optimization
- Computer Maintenance
- Microsoft Office
- Help Desk Support
- Hardware Components
- Hardware and Software Monitoring
- Customer Relationship Management
- Audiovisual Equipment
- Hardware Evaluation
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Racing Kart Technician
IEEE Student Branch
03.2023 - Current
Hardware Technician
Engineering Computer Network - Purdue University
02.2023 - Current
Bachelor of Engineering Technology - Computer Engineering Technology
Purdue University
High School Diploma -
Cairo American College
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