Omar Ndiaye

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Omar Ndiaye, Colton, CA, University, Bachelor of Science S2, Excellent communicator, Customer service, Microsoft Office, Sales, Team player, Ability to work on own initiative, Ability to work to targets/deadlines, Ability to understand and work to standard operating procedures/guidelines, Ability to work under pressure, Extremely strong customer service and sales candidate with 4 years’ experience exceeding sales targets and operating telephony systems on a day-to-day basis with contact centres. Extensive experience of acquiring and retaining customers as a main duty in both Convergys and First Source. Suitable place at home and good broadband as proven by operating most recent role from home. Proficient in full Microsoft Suite.