Omar Noori
Tracy,CA
Summary
As an Industrial Engineering major, I’m driven by a genuine interest in how systems work and how they can be made safer, faster, and more efficient. My experience with helping run my family’s roadside assistance business by coordinating drivers, handling operations, and solving real-world problems has shown me how important good engineering can be in everyday life. These experiences have made me strive to get a better understanding of the field and apply what I’ve learned in a professional environment. I am actively seeking an internship where I can grow both technically and personally, being able to contribute to a team, and take the next step toward becoming an Industrial engineer.
Overview
2
2
years of professional experience
Work History
Roadside Service Provider
Reliable Roadside LLC.
Tracy, CA
05.2024 - Current
- Collaborated with my family to operate our business. Taking on key responsibilities in daily workflow and management
- Dispatched drivers to service locations, prioritized calls based on urgency, and coordinated routes to improve response times.
- Assisted with payroll processing, time tracking, and basic administrative tasks to support smooth business operations.
- Responded promptly to service calls and provided on-site assistance for vehicle issues including battery jumps, tire changes, lockouts, and minor mechanical troubleshooting.
- Diagnosed problems quickly and followed standardized procedures to ensure safe, efficient service delivery.
- Communicated clearly with customer to explain issues, service steps and safety recommendations, while maintaining a professional and reassuring demeanor.
Education
Associate of Science - Mechanical/ Civil Engineering
Las Positas College
Livermore, CA05.2027
Associate of Science - Business Administration And Management
Las Positas College
Livermore, CASkills
Operations Management: Coordinating daily operations in a fast-paced service environment
Real-World Problem Solving: Creating solutions during routine services that often involve external complications such as unsafe locations, damaged parts, or incompatible Equipment
Optimization: Assigning drivers based on location, speed, and urgency
Safety & Quality Control: Ensuring consistent service quality across all drivers
Languages
English
Full Professional
Persian
Professional Working
Timeline
Roadside Service Provider
Reliable Roadside LLC.
05.2024 - Current
Associate of Science - Mechanical/ Civil Engineering
Las Positas College
Associate of Science - Business Administration And Management
Las Positas College