Omar Olaguez
Bakersfield,CA
Summary
Dynamic professional with extensive experience in payroll administration and financial reporting at K&I Services INC. Proven track record in managing accounts receivable and enhancing customer relationships. Skilled in problem-solving and team collaboration, consistently delivering results while maintaining attention to detail and effective communication. Committed to driving operational excellence and achieving organizational goals.
Overview
18
18
years of professional experience
Work History
CSO Representative
K&I Services INC
Bakersfield, California
11.2017 - Current
- Process payroll for all employees in compliance with company policies.
- Processed customer invoices and maintained accurate records in financial system.
- Managed accounts receivable aging reports to ensure timely payments.
- Processed vendor invoices accurately and in a timely manner.
- Managed bid preparation and submission processes for complex projects.
- Processed invoices using accounting software for accuracy and timely payments.
- Generated various financial reports using software programs such as QuickBooks.
Manager
Sole 2 Soul
Fresno, California
07.2013 - 10.2017
- Assisted in managing daily store operations and customer service interactions.
- Supported sales team with product knowledge and inventory management tasks.
- Coordinated staff schedules to ensure adequate coverage during peak hours.
- Processed payroll for diverse employee groups using ADP software.
- Managed shoe department operations and ensured efficient stock organization.
- Trained staff on customer service best practices and product knowledge.
- Oversaw inventory management including ordering and restocking shoes.
- Developed promotional displays to enhance customer engagement and sales.
- Collaborated with merchandising team to align product assortment with trends.
- Represented brand at national and international competitions showcasing athletic skills.
- Participated in promotional events, including meet-and-greets and demonstrations.
Sales Associate
Sports Chalet
Bakersfield
01.2012 - 07.2013
- Assisted customers in selecting appropriate footwear based on style and fit.
- Maintained organized shoe displays to enhance product visibility and accessibility.
- Monitored inventory levels and restocked merchandise as needed.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Assisted customers with finding the right size, style, and color of shoe.
- Stocked shelves with new arrivals; arranged shoes according to size, style, brand.
- Maintained shoe department by organizing shoes by size, color and style.
- Greeted customers in a friendly and professional manner.
Sales Associate
Tillys
Bakersfield, California
06.2010 - 06.2012
- Maintained organized sales floor and product displays.
- Processed customer transactions at the point of sale.
- Supported inventory management by restocking shelves regularly.
- Collaborated with team members to ensure store cleanliness.
- Participated in training sessions on product knowledge and sales techniques.
- Engaged with customers to enhance their shopping experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
Bank Teller
Kern Schools Federal Credit Union
Bakersfield, California
01.2008 - 05.2010
- Processed customer transactions efficiently and accurately at a leading financial institution.
- Assisted customers with account inquiries and provided information on services offered.
- Managed cash drawer, ensuring proper balance and security throughout shifts.
- Educated customers on banking products, promoting services to enhance their experience.
- Resolved customer complaints promptly, maintaining professionalism and satisfaction levels.
- Monitored daily cash flow for potential discrepancies and reported issues to management.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
Education
High School Diploma -
Golden Valley High School
Bakersfield, CA06-2006
Some College (No Degree) - Geology
CSUB
Bakersfield, CASkills
- Payroll administration
- Financial reporting
- Invoice processing
- Accounts receivable
- Bid management
- Customer relationship management
- Inventory management
- Vendor relations
- Staff training
- Problem solving
- Effective communication
- Attention to detail
- Time management
- Team collaboration
- Budgeting expertise
- Emergency response
- Industry awareness
- Interpersonal skills
- First aid training
- Keen observer
- Relationship building
- Criminal law understanding
- Quick response time
- Conflict de-escalation
- Goal setting
- Critical thinking
- Schedule coordination
- Computer skills
Affiliations
- Golf
- Soccer
- Hiking
- Running
- Baseball
- running
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
CSO Representative
K&I Services INC
11.2017 - Current
Manager
Sole 2 Soul
07.2013 - 10.2017
Sales Associate
Sports Chalet
01.2012 - 07.2013
Sales Associate
Tillys
06.2010 - 06.2012
Bank Teller
Kern Schools Federal Credit Union
01.2008 - 05.2010
High School Diploma -
Golden Valley High School
Some College (No Degree) - Geology
CSUB
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