OMAR OTHMAN
HOUSTON,Texas
Summary
Patient Service Engineer excited to transition to a new position where excellent problem-solving and troubleshooting proficiencies can be properly utilized. 10 year background providing superb inboard marine engineer within different rank from 3rd to 1st with in different ship type . Customer service-oriented and diligent with over 5 years of experience providing services , commission, general technical direction and assistance projects inboard vessels .
Strong project management and field service management skills with excellent command of oral and written English during commissioning .
Industrious Service Engineer looking to leverage 5 years of intentional service engineer and -related experience into a professional role.
Insightful, driven and results-oriented with the capability to install and upgrade new systems and equipments inboard vessels .
Working with little to no supervision. Knowledgeable marine engineer & international service engineer offers 10 years of troubleshooting and repair experience with advanced technical knowledge.
Dependable and service-driven with strong safety record and excellent follow -through.
Well-versed in consulting blueprints and schematics to assess repair needs. Detail-oriented marine service overseeing complex machinery installations.
Keeps equipment functioning at peak levels.
Dependable professional with strong background installing, maintaining and repairing systems and components.
Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
15
15
years of professional experience
Work History
INTERNATIONAL SERVICE ENGINEER
ALFA LAVAL
HOUSTON , TX
04.2022 - Current
- Installed, configured and commissioned new customer equipment according to specifications.
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Resolved customer service requests within the given time frame.
- Provided technical support for customers on site or remotely via phone or email.
- Performed preventive maintenance of customer systems as per schedule.
- Tested, debugged and repaired defective components or systems onsite or in-house.
- Developed customized solutions to meet specific customer requirements.
- Analyzed complex problems and identified root causes of system failures.
- Prepared detailed reports of system performance after installation or upgrades.
- Created user training documents, manuals and instructions for end users.
- Provided feedback to product development teams about customer needs and suggestions for improvement.
- Attended conferences, seminars and workshops to stay up-to-date with latest technologies.
- Maintained accurate records of work performed in order to ensure quality assurance.
- Collaborated closely with other departments such as sales, marketing and engineering.
- Assessed customer requirements accurately before implementing any changes.
- Responded quickly to emergency calls from customers regarding technical issues.
- Ensured that all safety procedures were followed while performing tasks onsite.
- Evaluated existing processes and suggested improvements for better efficiency.
- Recommended appropriate hardware and software solutions based on customer needs.
- Identified potential opportunities for additional services through customer interactions.
- Monitored network performance regularly using diagnostic tools and testing methods.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Inspected, repaired and maintained lighting and electrical systems, air conditioning equipment and plumbing system components.
- Assisted in installing equipment and tested and maintained equipment.
- Provided customers with regular feedback on service requests and performed off-site corrective and preventive maintenance.
- Reviewed and analyzed system data to identify escalations and problems.
- Maintained, managed and updated databases frequently.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Maintained equipment performance by cleaning and lubricating components.
- Tested and inspected machinery or equipment to diagnose machine malfunctions.
- Efficiently executed shut downs for planned maintenance.
- Diagnosed and repaired mechanical issues according to industry standards.
- Assembled and maintained physical structures with hand and power tools.
- Created step-by-step procedures for day-to-day tasks to streamline workflow and improve efficiency.
- Developed and implemented operations manuals, policies and procedures and maintenance program schedules.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Verified maintainability and reliability of equipment, buildings and facilities to achieve high level of asset preservation at reduced total operating cost.
- Inspected generators and backup generators for working conditions to prepare for power outage emergencies.
- Streamlined operations by scheduling aspects of maintenance within time frames, minimizing over time.
- Managed budget for current and future equipment upgrades and replacements.
Marine Engineer
ADNOC L&S
ABUDABI
12.2010 - 05.2024
- Maintained ship's engines under direction of engineering officers.
- Inspected and maintained marine engines, propulsion systems, and related equipment.
- Repaired and overhauled major components such as pistons, cylinders, fuel pumps, valves, transmissions, shafts, and propellers.
- Performed routine maintenance on marine vessels including lubrication of machinery parts and checking fluid levels.
- Developed preventive maintenance plans to ensure optimal performance of all vessels.
- Assisted in troubleshooting electrical problems on the vessel's propulsion system.
- Ensured compliance with applicable safety regulations while working onboard ships or dockside.
- Monitored engine performance data to detect potential malfunctions or anomalies that could lead to mechanical failure.
- Responded promptly to emergency repair calls from ship captains during voyages at sea.
- Supervised a team of junior engineers in performing repairs and maintenance tasks aboard vessels.
- Worked closely with crewmembers to provide technical support for navigation and communication systems onboard ships.
- Completed necessary paperwork associated with engine repair jobs including work orders and invoices.
- Analyzed operational data collected from vessel sensors to determine any needed adjustments or repairs.
- Maintained detailed logs of all work performed on each vessel's engines or other equipment.
- Conducted thorough inspections of all shipboard machinery prior to departure from port.
- Performed regular testing of main engine control systems using specialized diagnostic tools.
- Provided guidance regarding best practices for safe operation of marine vessels at sea.
- Identified areas where energy efficiency could be improved through upgrades or modifications.
- Collaborated with other departments such as engineering and operations to develop solutions for complex issues affecting vessel performance.
- Reviewed blueprints and schematics for proper installation of marine engines according to manufacturer specifications.
- Oversaw ship's maintenance schedules on behalf of clients to maintain optimal efficiency and performance.
- Maintained high satisfaction and loyalty by answering queries from clients, addressing concerns and maintaining open communication.
- Coordinated marine machinery and equipment repair designs for installation on vessels.
- Conducted operational and performance tests on marine machinery to diagnose faulty apparatus and equipment.
- Tasked with preventive maintenance of air compressors and turbine generators.
- Assessed project requirements and researched feasibility to determine optimal strategies.
- Performed calculations to assess propulsion needed for power plant replacement.
- Evaluated craft performance for design changes to conform to national and international standards.
- Monitored progress and pace of work to keep projects on schedule.
MARINE TECHNICAL SUPPORT ENGINEER
Dolphin Debit
AQABA
08.2021 - 04.2022
- Developed preventive maintenance plans to ensure optimal performance of all vessels.
- Ensured compliance with applicable safety regulations while working onboard ships or dockside.
- Assisted in troubleshooting electrical problems on the vessel's propulsion system.
- Monitored engine performance data to detect potential malfunctions or anomalies that could lead to mechanical failure.
- Responded promptly to emergency repair calls from ship captains during voyages at sea.
- Supervised a team of junior engineers in performing repairs and maintenance tasks aboard vessels.
- Completed necessary paperwork associated with engine repair jobs including work orders and invoices.
- Maintained detailed logs of all work performed on each vessel's engines or other equipment.
- Provided guidance regarding best practices for safe operation of marine vessels at sea.
MARINE SERVICE ENGINEER
TECHROSS USA
Houston, TX
06.2019 - 07.2021
- Installed, configured and commissioned new customer equipment according to specifications.
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Resolved customer service requests within the given time frame.
- Provided technical support for customers on site or remotely via phone or email.
- Performed preventive maintenance of customer systems as per schedule.
- Tested, debugged and repaired defective components or systems onsite or in-house.
- Developed customized solutions to meet specific customer requirements.
- Analyzed complex problems and identified root causes of system failures.
- Created user training documents, manuals and instructions for end users.
- Prepared detailed reports of system performance after installation or upgrades.
- Provided feedback to product development teams about customer needs and suggestions for improvement.
- Attended conferences, seminars and workshops to stay up-to-date with latest technologies.
- Assessed customer requirements accurately before implementing any changes.
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
Marine Engineer
QATAR NAVIGATION
DOHA
10.2009 - 12.2010
- Inspected and maintained marine engines, propulsion systems, and related equipment.
- Repaired and overhauled major components such as pistons, cylinders, fuel pumps, valves, transmissions, shafts, and propellers.
- Performed routine maintenance on marine vessels including lubrication of machinery parts and checking fluid levels.
- Developed preventive maintenance plans to ensure optimal performance of all vessels.
- Assisted in troubleshooting electrical problems on the vessel's propulsion system.
- Ensured compliance with applicable safety regulations while working onboard ships or dockside.
- Monitored engine performance data to detect potential malfunctions or anomalies that could lead to mechanical failure.
- Responded promptly to emergency repair calls from ship captains during voyages at sea.
- Supervised a team of junior engineers in performing repairs and maintenance tasks aboard vessels.
- Worked closely with crewmembers to provide technical support for navigation and communication systems onboard ships.
- Completed necessary paperwork associated with engine repair jobs including work orders and invoices.
Education
Chief Engineer COC - Marine Engineer
AL BALQA’A APPLIED UNIVERSITY
Aqaba,jo01-2020
2nd Engineer COC - Marine Engineer
AL BALQA’A APPLIED UNIVERSITY
Aqaba,JO06-2016
3rd Engineer COC - Marine Engineer
JORDAN ACADEMY FOR MARITIME STUDIES
AMMAN,JO11-2010
CERTIFIED MARINE ENGINEERING - MARINE ENGINEER
JORDAN ACADEMY FOR MARITIME STUDIES
AMMAN,JO06-2009
Skills
- Preventive Maintenance
- Equipment Assembly
- Technical Support
- Hardware Testing
- Equipment Installation
- Technical and Diagnostic Support
- Report Preparation
- Installation Coordination
- Safety Procedures
- Schedule Coordination
- Suggestive Selling
- Design Planning
- Equipment Operation
- Emergency Response
- System Diagnostics
- Mechanical Aptitude
- Electrical Systems
- Parts Replacement
- Operational Support
- Appointment Management
- System Maintenance
- Material Ordering
References
References available upon request.
Timeline
INTERNATIONAL SERVICE ENGINEER
ALFA LAVAL
04.2022 - Current
MARINE TECHNICAL SUPPORT ENGINEER
Dolphin Debit
08.2021 - 04.2022
MARINE SERVICE ENGINEER
TECHROSS USA
06.2019 - 07.2021
Marine Engineer
ADNOC L&S
12.2010 - 05.2024
Marine Engineer
QATAR NAVIGATION
10.2009 - 12.2010
Chief Engineer COC - Marine Engineer
AL BALQA’A APPLIED UNIVERSITY
2nd Engineer COC - Marine Engineer
AL BALQA’A APPLIED UNIVERSITY
3rd Engineer COC - Marine Engineer
JORDAN ACADEMY FOR MARITIME STUDIES
CERTIFIED MARINE ENGINEERING - MARINE ENGINEER
JORDAN ACADEMY FOR MARITIME STUDIES
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