Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Omar Padilla

Rockford,IL

Summary

Senior Business Sales Manager at Verizon Wireless with a proven ability to lead high-performing teams, drive B2B and SMB growth, and execute strategic sales initiatives across multiple locations and territories. Focused on performance, team development, and delivering consistent, measurable results. Two-time Winner’s Circle recipient (Top 30%) and most recently awarded Verizon’s 2024 Diamond Club honor, recognizing top 5% performance company-wide.

Overview

11
11
years of professional experience

Work History

Sr. Manager Business

Verizon
04.2024 - Current
  • I lead a high performing team of Business Account Executives, driving consistent growth in gross adds, revenue, and retention across multiple store locations.
  • Executed targeted sales strategies and blitz campaigns, resulting in increased business acquisition and improved performance against regional KPIs.
  • Coached and developed team members through data-driven feedback, pipeline inspection, and leadership mentoring to maximize sales efficiency and market impact.

Sr. Account Manager

Verizon
08.2022 - 04.2024
  • Managed a portfolio of medium to large business accounts, driving revenue growth through consultative selling and tailored solution development.
  • Built and maintained strong client relationships, resulting in increased customer retention, upsell opportunities, and long-term loyalty.
  • Collaborated with cross functional teams to deliver seamless service, resolve escalations, and ensure alignment with client goals and business objectives.

Business Account Manager

Verizon
04.2022 - 08.2022
  • Prospected and acquired new business clients through outbound efforts, warm handoffs, and strategic hunter initiatives.
  • Delivered customized sales presentations and proposals to decision makers, consistently closing new accounts and exceeding monthly gross add targets.
  • Built and maintained a robust pipeline by leveraging CRM tools, networking, and lead generation strategies to drive consistent new revenue.

OLP Testing Services

Owners
Chicago, IL
08.2021 - 04.2022
  • I ran the day-to-day operations of a COVID testing site, making sure everything from staffing to supplies was in place so we could test efficiently and professionally.
  • Worked directly with local labs and vendors to keep test kits stocked, and results processed on time.
  • Hired, trained, and scheduled testing staff, making sure they followed proper safety protocols and handled patients respectfully.
  • Dealt with real-time challenges like staff call outs, lab delays, or high volume days.

Store Manager

AT&T
08.2020 - 08.2021
  • Led a high-performing sales team to exceed store revenue, accessory, and gross add targets through effective coaching, performance management, and daily sales routines.
  • Managed store operations, staffing, inventory, and compliance while aligning with company initiatives to drive both sales and operational excellence.
  • Drove customer satisfaction and retention by creating a premium in-store experience and ensuring consistent delivery of Verizon’s brand promise.

Business Development Representative

Verizon Connect
07.2019 - 07.2020
  • Prospected and qualified new business leads through outbound calls, emails, and campaigns to drive demand for Verizon Connect’s fleet management and telematics solutions.
  • Utilized Salesforce and sales engagement tools to manage lead flow, track activity, and optimize outreach strategies for increased conversion rates.

Solutions Specialist

Verizon
04.2017 - 07.2019
  • As a Solutions Specialist, my job was to grow retail business as well as deliver world-class customer service
  • I did this through actively listening to and providing customers with solutions they needed
  • Building relationships by earning loyalty and trust, and exciting customers about new products, and how they can enhance their lives

Store Manager

Sprint
11.2014 - 04.2017
  • As a Store Manager, I developed store strategies to raise customer pool, expand store traffic, and optimize profitability
  • I met sales goals by training, motivating, mentoring, and providing feedback to store staff
  • Ensured high levels of customer satisfaction through excellent service

Education

Stevenson High School
Lincolnshire, IL

Skills

  • Leadership
  • Solution Based Selling
  • Pipeline Development & Prospecting
  • Cross-Functional Collaboration
  • Customer Relationship Management
  • Quota Accountability & Forecasting

Languages

  • Spanish
  • English

Accomplishments

  • Winner's Circle 2017
  • Winner's Circle 2018
  • Diamond Club 2024

Timeline

Sr. Manager Business

Verizon
04.2024 - Current

Sr. Account Manager

Verizon
08.2022 - 04.2024

Business Account Manager

Verizon
04.2022 - 08.2022

OLP Testing Services

Owners
08.2021 - 04.2022

Store Manager

AT&T
08.2020 - 08.2021

Business Development Representative

Verizon Connect
07.2019 - 07.2020

Solutions Specialist

Verizon
04.2017 - 07.2019

Store Manager

Sprint
11.2014 - 04.2017

Stevenson High School

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