Summary
Overview
Work History
Education
Skills
Timeline
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Omar Patterson

Montego Bay,St James

Summary

Energetic Banquet Server with high personal appearance standards and excellent customer service skills. Transports food without error and in accordance with health guidelines. Always prompt and ready to work, help team and exceed guest expectations.

Overview

18
18
years of professional experience

Work History

Banquet Server/Beach Attendant/Bartender

Rabbies Kitchen
01.2018 - Current
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.

Bartender

Pier One
03.2012 - 02.2014
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Server

Sandals Montego Bay
03.2009 - 02.2011
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Ritz-Carlton
01.2007 - 11.2009
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Work Experience

Native Restaurant
01.2006 - 12.2007
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Education

Hospitality

Ultimate Service Hospitality Training
Montego Bay Jamaica
11.2005

Business Administration

Port Antonio High School
Port Antonio Portland Jamaica
06.2005

Skills

  • Strong teamwork
  • Time Management
  • Customer Service
  • Table setting knowledge
  • Event Setup and Breakdown
  • Safe Food Handling

Timeline

Banquet Server/Beach Attendant/Bartender

Rabbies Kitchen
01.2018 - Current

Bartender

Pier One
03.2012 - 02.2014

Server

Sandals Montego Bay
03.2009 - 02.2011

Server

Ritz-Carlton
01.2007 - 11.2009

Work Experience

Native Restaurant
01.2006 - 12.2007

Hospitality

Ultimate Service Hospitality Training

Business Administration

Port Antonio High School

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