OMAR PENA
Mount Vernon,ME
Summary
Technologically-savvy with proven customer service, time management and multitasking abilities. Attentive to customer needs and ready to break down technical problems to develop effective solutions. Experienced in leading high-performance teams in challenging, high intensity work environments. Dependable and Team oriented individual with exceptional communication, organization and time management skills. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Press Machine Operator
Continental Tire
02.2024 - Current
- Maintained detailed records of machine settings, production data, and material usage to facilitate accurate reporting and inventory management.
- Actively participated in weekly team meetings to discuss production goals, address potential issues, and share best practices among colleagues.
- Demonstrated adaptability by learning new technologies and adjusting to changes in job requirements as needed.
- Maintained a safe work environment by adhering to company safety protocols and operating equipment properly.
- Supported continuous improvement efforts by proactively suggesting ideas for process enhancements that led to increased productivity within the department.
PRODUCTION OPERATOR 1
ADM
06.2022 - 02.2024
- Set up and process over 30 tons of finished product.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Documented production information via daily system logs and discussed issues with management.
- Operated top-of-the-line equipment while adhering to safety procedures and effectively generated results.
- Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
- Conducted quality inspections of finished products and made minor repairs to meet project expectations.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
DISPATCHER
JCM Rentals LLC
12.2020 - 02.2022
- Directed dispatching, routing and tracking of 4 fleet vehicles.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 40-50 daily calls.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Directed investigations to verify and resolve customer or shipper complaints.
- Evaluated and adjusted over 3 routes based on daily needs, available workers, traffic hazards and weather conditions.
- Went 346 days without driver accident by staying up to date and alerting drivers of traffic and weather hazards in real time.
CO-OWNER
FARGO HOME FURNISHINGS
07.2016 - 07.2019
- Developed and built business from start-up to full operation
- Organized and supervised day to day operations of business, sales and product deliveries
- Interfaced with customers to determine specific needs and provide solutions using current product line
- Implemented Sales & Marketing strategy to drive growth in sales revenue
- Hired, trained and supervised sales reps and delivery/install personnel.
- Managed team of 4 warehouse workers.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
- Introduced new methods, practices and systems to reduce turnaround time
HEAD LINE OPERATOR
MONDELEZ INTERNATIONAL
06.2006 - 09.2018
- Supervised team of 10 operators on Pouch Packaging line ensuring safety, quality and timely output of product
- Coordinated daily/weekly product demand with area managers and supervisors to ensure most efficient product changeover times
- Cross-trained through various key production positions across multiple product line departments
- Audited produced product to ISO 9000 quality assurance standards, while maintaining productive assembly line
- Developed OPL’s and SOP’s on key job functions for Pouch Packaging Line
- Mapped Pouch
- Packaging line for E-Stops to increase safety awareness of New On-boarding Employees
- Maintained 5S production standards on Pouch Packaging line throughout shift
- Identified and participated in changeover kaizen event reducing changeover downtime from 8hrs to 4hrs
- Conducted RCAs for downtime events exceeding 1 hour on Pouch Packaging Line.
Education
Certificate - Google IT Support Professional Certificate
Coursera
Online12.2023
Certificate - The Bits And Bytes of Computer Networking
Coursera
Online07.2023
Certificate - Technical Support Fundamentals
Coursera
Online06.2023
DIPLOMA -
JEFFERSON HIGH SCHOOL
Rockford, IL05.2004
Skills
- SAP Inventory management
- 5S Organizational skills
- Microsoft Word and Excel Experience
- Six Sigma Basics experience
- 3 Years forklift experience
- Root Cause Analysis Participation
- Safe Machine Operation
- Materials Assembly
- Safety Standards Compliance
- Assembly and Production
- Continuous Improvement
- Materials Handling
- Material Quality Control
- Software Installation
- Application Support
- Hardware Diagnostics
Timeline
Press Machine Operator
Continental Tire
02.2024 - Current
PRODUCTION OPERATOR 1
ADM
06.2022 - 02.2024
DISPATCHER
JCM Rentals LLC
12.2020 - 02.2022
CO-OWNER
FARGO HOME FURNISHINGS
07.2016 - 07.2019
HEAD LINE OPERATOR
MONDELEZ INTERNATIONAL
06.2006 - 09.2018
Certificate - Google IT Support Professional Certificate
Coursera
Certificate - The Bits And Bytes of Computer Networking
Coursera
Certificate - Technical Support Fundamentals
Coursera
DIPLOMA -
JEFFERSON HIGH SCHOOL
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