Omar Rivera
Bronx,New York
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
Quality Protection Services (QPS)
08.2021 - Current
- Lead security personnel with troubleshooting related access control equipment and system including issuance of guest access cards
- Secured personal and premises items by patrolling property and monitoring surveillance cameras
- Warned persons of facility rule infractions or violations and proceeded to evict violators from the premises
- Performed facility safety walkthroughs during all shifts to deter suspicious activities and protect person and property from theft and unlawful activity
- Conducted lobby access control by checking-in guest identifications, screening visitors, issuing visitor passes, and clearing areas at the end of lobby business hours
- Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement
- Analyzed and produced course-of-action reports and escalated issues to management
- Fire and Life safety director
- Monitor fire panel
- Make Fire and safety announcements
- Monthly inspections
- Maintain building logs
- Training of the fire brigade members
- Help set up building EAP
Host
IHOP
12.2021 - 08.2022
- Fostered interpersonal communication with guests from their arrival to the end of dining experience
- Accommodated guests with special requests to enhance and/or convenience their dining experience
- Promoted reliable customer service to guests by cultivating knowledge of food menu items including special recommendations and offering best judgment for seating and atmosphere of the restaurant
- Preserved presentation of table stations and front of house by setting utensils, glassware, silverware roll ups, placemats, sugar caddies, shakers, sanitizer bottles, chairs, carpets, restroom, and windows
- Accurately bussed prepared food from the kitchen to the correct location in an efficient and professional manner
Sales Representative
AutoZone
09.2021 - 12.2021
- Managed stockroom duties such as cleaning of the bays, consolidating product units, shipping out store orders, and maintaining all stockroom equipment and tools
- Accurately delivered product requests from the stockroom to the sales floor for client consumerism
- Consistently supported the sales floor by providing customer support at the cashier register with handling all cash and card transactions, including issuing gift cards, processing of returns and exchanges
- Replenished product onto the sales floor to provide premium visual presentation and increase daily sale goals
Education
Marketing Management (A.S) -
Bronx Community College
Skills
- Bilingual: Native Spanish and English speaking
- Familiar with MS Word, Outlook, Word, Excel, PowerPoint
- Licenses & Certifications: NYS Security Guard (8-16 Hours Completion), FDNY- Fire and Life Safety Director, Certificate of Fitness for Citywide Fire Guard for Impairment, Fire Life Safety Director (Z89 F01) Certified of Fitness
- S12 City Wide Sprinkler Systems
- S13 City Wide Standpipe Systems
- A-35 Operated and Maintain Air Compressor
Certification
Z-89 ,S12 ,S13, F01, A-35
Languages
English
Native or Bilingual
Timeline
Host
IHOP
12.2021 - 08.2022
Sales Representative
AutoZone
09.2021 - 12.2021
Security Guard
Quality Protection Services (QPS)
08.2021 - Current
Marketing Management (A.S) -
Bronx Community College
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