Summary
Overview
Work History
Education
Skills
Additional Information
Work Availability
Work Preference
Timeline
Generic
Open To Work

Omar Roberts

Philadelphia,United States

Summary

Detail-oriented Information Technology student with foundational knowledge of networking, database management, web design, and programming. Skilled in customer support, troubleshooting, and systems operations. Strong communication and problem-solving abilities with a focus on accuracy, time management, and teamwork. Authorized to work in the U.S. for any employer.

Developed strong customer service and teamwork skills in fast-paced retail environment, focusing on maintaining high standards and efficient operations. Demonstrated ability to handle customer inquiries, resolve issues, and support store initiatives. Seeking to transition into new field, bringing commitment to delivering quality service and fostering positive customer experiences.

Overview

2
2
years of professional experience

Work History

Front End Associate

Acme Markets
Philadelphia, PA
05.2024 - 01.2026
  • Operate and troubleshoot point-of-sale (POS) systems to process customer payments efficiently and accurately
  • Provide friendly, high-quality customer service and resolve issues to ensure positive experiences
  • Maintain accuracy, organization, and speed during checkout and inventory tasks
  • Collaborate with team members to meet productivity and service goals

Education

Associate’s Degree - Information Technology

Community College of Philadelphia
Philadelphia, PA
05-2026

Skills

  • Networking: TCP/IP, DNS, DHCP, Routing & Switching
  • Technical Support: Hardware & Software Troubleshooting, System Setup, User Assistance
  • Web & Database: HTML, CSS, MySQL (basic level)
  • Tools: Microsoft Office Suite, Windows, Linux (basic operations)
  • Project Management: Task Coordination, Time Management, Goal Tracking
  • Excellent Verbal and Written Communication
  • Customer Service and Interpersonal Abilities
  • Organization and Multitasking
  • Team Collaboration and Reliability
  • Customer service
  • JavaScript expertise
  • HTML and CSS proficiency

Additional Information

Eligible to work in the United States for any employer

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

$45000/yr - $200000/yr

Timeline

Front End Associate

Acme Markets
05.2024 - 01.2026

Associate’s Degree - Information Technology

Community College of Philadelphia