Omar Rodriguez
Placentia,CA
Summary
A dedicated Shift Manager with 5 years of experience, I have successfully trained and mentored new employees to maximize team performance, while ensuring quality compliance with company standards. I have supervised employees and kept them operating productively to meet business and customer needs. My ability to mentor and lead teams has been a key factor in the success of the businesses I have worked for.
Overview
6
6
years of professional experience
Work History
Shift Manager
Lamppost Pizza Orange
03.2019 - Current
- Successfully managed a team of 15 employees in a fast-paced restaurant environment
- Oversaw daily operations and ensured customer satisfaction levels remained high
- Developed and implemented effective strategies to improve team performance and productivity
- Promoted a positive work environment through open communication and constructive feedback.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Administrative Assistant Intern
DiMarco| Araujo| Montevideo
05.2018 - 09.2018
- Maintained accurate logs of all deliveries and trips.
- Completed routes efficiently and according to compliance rules.
- Enhanced team communication by responding to internal requests and inquiries promptly.
- Ensured timely completion of tasks by prioritizing workload according to urgency and importance.
Education
High School Diploma -
Segerstrom High School
Santa Ana, CA05.2018
Associate of Arts - Liberal Arts And General Studies
Santa Ana College
Santa Ana, CA05.2022
Business Administration
Holy Names University
Oakland, CA08.2022
Bachelor of Science - Business Administration And Management
Hope International University
Fullerton, CA05.2024
Skills
- Health and safety regulations
- Sales activities
- Customer Service
- Coaching and Mentoring
- Microsoft Excel (Proficient)
- Energetic and Enthusiastic
Languages
Spanish
Native or Bilingual
Timeline
Shift Manager
Lamppost Pizza Orange
03.2019 - Current
Administrative Assistant Intern
DiMarco| Araujo| Montevideo
05.2018 - 09.2018
High School Diploma -
Segerstrom High School
Associate of Arts - Liberal Arts And General Studies
Santa Ana College
Business Administration
Holy Names University
Bachelor of Science - Business Administration And Management
Hope International University
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