Omar Rodriguez
Kissimmee,FL
Summary
Proven track record in optimizing delivery routes and enhancing customer satisfaction at Double RG Transport Services Llc, showcasing exceptional safe driving practices and effective communication. Demonstrated leadership as Crew Foreman, improving team efficiency and client satisfaction rates. Skilled in load securement and adept at fostering positive work environments. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating hotshot trucks and flat bed trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
19
19
years of professional experience
Work History
CDL Truck Driver
Double RG Transport Services Llc
03.2022 - Current
- Performed thorough pre-trip inspections, ensuring vehicle safety and preventing potential issues.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Maintained accurate logbooks for DOT compliance, minimizing fines and violations.
- Effectively utilized GPS and navigation tools to optimize delivery routes, improving overall efficiency in daily operations.
- Achieved timely deliveries by planning efficient routes and adhering to schedules.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Collaborated with dispatchers to optimize delivery schedules, maximizing efficiency in daily operations.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Enhanced customer satisfaction by maintaining professionalism during pick-ups and dropoffs.
- Contributed to positive company reputation by providing exceptional customer service during interactions with clients.
- Operated light trucks to deliver loads as far as 1500 miles from home location.
Handyman and Landscaping
Rodmar Landscaping and Handyman Services Llc
06.2021 - 02.2022
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Built and repaired decks, fences and sheds to improve overall appearance of homes.
- Performed basic landscaping tasks, such as mowing, gardening, pulling weeds, and watering lawns.
- Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
- Managed inventory of supplies necessary for completing handyman jobs, avoiding delays due to lack of materials or resources.
- Negotiated cost-effective solutions with suppliers/vendors for purchasing high-quality materials at competitive prices, benefiting both clients and my bottom line.
- Enhanced property value for clients through professional landscaping, gardening, and outdoor maintenance tasks.
Commercial and Residential Roofer
R&V Construction Llc
12.2018 - 06.2021
- Repaired damaged roofs due to weather events or wear-and-tear, prolonging the lifespan of residential homes'' exteriors.
- Troubleshot roofing issues during inspections, identifying areas in need of repair or replacement.
- Ensured accurate material estimates for projects, reducing waste and minimizing expenses.
- Performed precise measurements of roofing materials, ensuring appropriate cuts for optimal fit and minimal waste.
- Enhanced customer satisfaction by efficiently completing roofing projects on time and within budget constraints.
- Managed approximately 30 incoming calls, emails per day from customers.'
SSD Associate
Amazon
05.2020 - 04.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 75lbs pounds.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout facility.
- Completed regular cycle counts to maintain accurate inventory records.
Crew Foreman
P&A Roofing and Sheet Metal
08.2016 - 10.2018
- Generated detailed progress reports for management review, enabling informed decision-making regarding resources allocation and project adjustments.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Demonstrated adaptability in responding to unexpected challenges or changes in project scope without compromising quality or timeline targets.
- Led team of 4-10 people focused on managing and improving area of work.
- Coordinated with other trades on-site to ensure seamless workflow, minimizing delays or disruptions.
- Provided clear direction to crew members, setting goals, expectations, and performance benchmarks for each project phase.
- Troubleshot equipment problems and completed repairs and maintenance actions.
Crew Foreman
Alpha Roofing and Sheet Metal Llc
07.2005 - 08.2016
- Generated detailed progress reports for management review, enabling informed decision-making regarding resources allocation and project adjustments.
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Coordinated with other trades on-site to ensure seamless workflow, minimizing delays or disruptions.
- Demonstrated adaptability in responding to unexpected challenges or changes in project scope without compromising quality or timeline targets.
- Maintained open lines of communication with clients throughout projects'' duration to address concerns promptly.
- Managed training of crew members for projects.
- Reduced safety incidents by conducting thorough risk assessments and implementing appropriate safety measures.
- Troubleshot equipment problems and completed repairs and maintenance actions.
- Increased employee retention by fostering a positive work environment and providing opportunities for professional growth.
- Delivered exceptional results under tight deadlines by prioritizing tasks based on urgency and complexity.
- Improved client satisfaction rates with consistent high-quality workmanship and attention to detail.
- Monitored team members to verify work quality and address concerns.
- Managed approximately 30 incoming calls and emails per day from customers.
Education
Certification - Massage Therapy
Everest University- Orlando
Orlando, FL08.2009
GED -
ASPIRA, Inc. De Puerto Rico
San Juan, PR12.2003
Skills
- Safe Driving Practices
- Load securement knowledge
- Pretrip inspections
- Basic mechanical knowledge
Languages
Spanish
Native or Bilingual
Timeline
CDL Truck Driver
Double RG Transport Services Llc
03.2022 - Current
Handyman and Landscaping
Rodmar Landscaping and Handyman Services Llc
06.2021 - 02.2022
SSD Associate
Amazon
05.2020 - 04.2021
Commercial and Residential Roofer
R&V Construction Llc
12.2018 - 06.2021
Crew Foreman
P&A Roofing and Sheet Metal
08.2016 - 10.2018
Crew Foreman
Alpha Roofing and Sheet Metal Llc
07.2005 - 08.2016
Certification - Massage Therapy
Everest University- Orlando
GED -
ASPIRA, Inc. De Puerto Rico
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