Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar Romero

Los Angeles,CA

Summary

Dynamic professional with a strong background in customer service and sales, notably at Jack in the Box. Proven ability to enhance client satisfaction and drive revenue through effective communication and upselling techniques. Skilled in cash handling and maintaining accuracy, demonstrating integrity and a strong work ethic in fast-paced environments.

Inventory control professional with proven track record in managing and optimizing stock levels. Expertise in ensuring accurate inventory counts and implementing process improvements. Known for collaboration and flexibility in dynamic environments. Key skills include inventory analysis and supply chain coordination.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.

Overview

14
14
years of professional experience

Work History

Cashier

Jack in the Box
11.2023 - 02.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Quality Control inspection

GSF
08.2015 - 07.2018
  • Adhered to federal guidelines for quality control inspection.
  • Strengthened the organization''s reputation as a reliable provider by consistently meeting or exceeding client expectations regarding timeliness, communication, and quality control.
  • Performed quality control inspections on finished products, reducing defects and ensuring customer satisfaction.
  • Minimized risk of malfunctions through rigorous quality control measures applied during routine equipment inspections.

Sales Representative

MultiTech Net
03.2011 - 09.2013
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.

Education

Associate of Arts - Computer And Information Sciences

United Education Institute
El Monte
03-2011

High School Diploma -

Mountain View High School
El Monte, CA
06-2009

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Refunds and exchanges
  • Order packaging
  • Sales expertise
  • Point-of-sale system operation
  • Fast typing speed

Timeline

Cashier

Jack in the Box
11.2023 - 02.2025

Quality Control inspection

GSF
08.2015 - 07.2018

Sales Representative

MultiTech Net
03.2011 - 09.2013

Associate of Arts - Computer And Information Sciences

United Education Institute

High School Diploma -

Mountain View High School