Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Omar Salazar

Sylmar,CA

Summary

An organized and motivated recent graduate, eager to utilize developed time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Proven ability in team collaboration and effective communication, utilizing Microsoft applications for data tracking. Recognized for problem-solving skills and adaptability, ensuring a seamless experience for clients. An experienced individual in customer service and company representation.

Overview

4
4
years of professional experience

Work History

Order Fulfillment Associate

The Home Depot
San Fernando, CA
06.2022 - Current
  • Prepared online orders for customer pickup, ensuring timely availability for customers.
  • Met service level agreements to maximize convenience for customers.
  • Assisted customers with loading orders into vehicles, promoting safe transportation practices.
  • Demonstrated strong customer service skills through effective communication and active listening.
  • Collaborated with fulfillment team to optimize order processing efficiency.
  • Organized workspace and files related to customer orders for improved accessibility.
  • Conducted daily audits on open orders to maintain accurate status tracking.

Peer Mentor and Advisor

Peer Navigator at Santa Monica College
Santa Monica, CA
09.2022 - 06.2023
  • Conducted outreach via phone calls and emails to first-year college students, providing essential guidance and resources.
  • Utilized Google and Microsoft Office applications to track student outreach data and interactions.
  • Crafted promotional emails and event flyers to advertise workshops and resources effectively.
  • Collaborated with peer navigators and leaders to design and promote events for incoming community college students.

Stocking Associate

Walmart
Stevenson Ranch, CA
08.2021 - 04.2022
  • Stocked shelves with merchandise to ensure optimal product availability.
  • Organized and moved merchandise in the receiving area for efficient processing..
  • Maintained organized shelves and freight to enhance customer experience.
  • Demonstrated effective customer service skills through communication and problem-solving.

Education

Bachelor of Arts - Political Science

University of California, Los Angeles
Westwood, CA
06-2025

Associates of Arts - Political Science

Santa Monica College
Santa Monica, CA
06.2023

Skills

  • Google and Microsoft applications
  • Team collaboration
  • Record keeping and data tracking
  • Workplace organization
  • Time management
  • Workload prioritization
  • Spreadsheet analysis and reporting
  • Presentation design and delivery
  • Active listening and communication
  • Client outreach and engagement
  • Problem solving and critical thinking
  • Patience and resilience
  • 4 years of customer service experience

Languages

Spanish
Limited

Timeline

Peer Mentor and Advisor

Peer Navigator at Santa Monica College
09.2022 - 06.2023

Order Fulfillment Associate

The Home Depot
06.2022 - Current

Stocking Associate

Walmart
08.2021 - 04.2022

Bachelor of Arts - Political Science

University of California, Los Angeles

Associates of Arts - Political Science

Santa Monica College