Organized Warehouse Manager experienced in coordinating workflow and delegating tasks. Works with upper management to resolve issues and advocates for employee needs. Promotes workplace safety through stringent enforcement of OSHA requirements.
Overview
24
24
years of professional experience
Work History
Warehouse Operation and Logistics Supervisor
Bose Corporation US
San Diego, CA
02.2020 - Current
Organized transportation of goods in accordance with customer requirements.
Established and maintained professional relationships with carriers, warehouses, customers, and sales force.
Planned and arranged logistics required shipments.
Provided smooth operations by maintaining communication with supervisors of other departments.
Monitored the delivery of shipments to ensure on-time arrival at destination.
Provided oversight to ensure daily operations ran efficiently and effectively.
Provided training and guidance to junior staff members on best practices within the logistics department.
Resolved problems that arose during transit by liaising with suppliers and carriers quickly and efficiently.
Designed warehouse layouts to maximize usability of available storage space.
Monitored logistics procedures, day-to-day workflow and employee performance to increase productivity 25%.
Oversaw 45 employees through evaluations, scheduling and training.
Managed inventory control activities including tracking stock levels and ordering new materials when needed.
Maintained records of all incoming, outgoing shipments by creating detailed reports that included shipment origin, destination, route taken and delivery date, time.
Designed standard operating procedures for various aspects of the logistics process such as receiving, warehousing, packaging and labeling.
Conducted regular meetings with customers, carriers, vendors, management and staff to address any issues or concerns regarding logistics procedures.
Evaluated performance metrics such as on-time delivery rate, accuracy rate and cost per shipment against established targets.
Ensured compliance with all applicable laws, regulations and safety standards related to logistics operations.
Tracked orders from start to finish using enterprise resource planning system software.
Developed monthly reports complete with project timelines, corporate metrics, and productivity measurements.
Analyzed data to determine and maintain most cost-effective procedures.
Identified and resolved shipping and packaging errors.
Relayed information between drivers and recipients regarding ETA and potential delays.
Managed budget with company leadership, analyzing previous purchases and forecasting future requirements.
Managed day-to-day shipping and receiving, typically overseeing more than 6000 packages in 24-hour period.
Consistently met company and department objectives within budget and time constraints.
Managed high-performing team of 45 workers to enhance quality and safety of internal freight systems.
Operations Manager
Green Clean Services
San Diego, CA
11.2015 - 01.2020
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Managed scheduling, training and inventory control.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Addressed customer concerns with suitable solutions.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Enforced federal, state, local and company rules for safety and operations.
Oversaw financial management, budget management, accounting and payroll activities.
Supported accident investigations and prepared related paperwork.
Performed cost analysis for various projects to determine budget requirements.
Contributed to proposal and contract development, negotiations and meetings.
Warehouse Manager
Vinturi
Carlsbad, CA
04.2013 - 05.2015
Ensured that all orders were accurately fulfilled in a timely manner.
Generated warehouse shipping documents, packing lists and invoices.
Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
Organized regular cycle counts of physical inventory to ensure accuracy of system data.
Communicated regularly with other departments regarding supply chain activities.
Utilized inventory management software to track stock levels and maintain accurate records.
Assisted in recruiting, hiring, onboarding, and managing warehouse personnel.
Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Prepared inventory for shipment by attaching tags and labels.
Handled departmental scheduling to maintain proper staffing for shifts.
Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Warehouse Distribution Manager
World Asia Logistics, Inc
San Diego, CA
08.2005 - 12.2012
Maintained clear communication with customers regarding order status updates or changes in delivery schedules.
Established procedures for receiving, storing, distributing, tracking, labeling and returning merchandise.
Conducted regular inspections of warehouses to identify areas needing improvement or repair.
Trained personnel in proper handling techniques for all materials stored in the facility.
Supervised team members performing tasks such as unloading freight cars and trucks, packing boxes and preparing shipments for transport.
Resolved any customer complaints or issues related to warehouse operations in a timely manner.
Created reports detailing inventory levels, shipment statuses, labor costs and other relevant information.
Coordinated with other departments to ensure timely completion of orders and customer satisfaction.
Managed the daily operations of a warehouse, including coordinating staff, scheduling shifts and monitoring inventory levels.
Monitored stock levels and replenished supplies as needed to maintain appropriate inventory levels.
Analyzed invoices, work orders, consumption reports and demand forecasts to estimate peak delivery periods and issue work assignments.
Supported senior leadership by accurately reporting monthly and annual sales, P&L and staff efficiency reports.
Monitored inventory control to align ordering processes with demand plans.
Consistently met company and department objectives within budget and time constraints.
Directed investigations to verify and resolve customer or shipper complaints.
Examined invoices and shipping manifests for conformity to tariff and customs regulations.
Implemented bar coding system to identify location and quantities of requested items.
Master Scheduler
Samsung Electro-Mechanics
Mexico, CA
04.2000 - 07.2005
Maintained accurate records of production activities including labor costs, cycle times, lead times.
Managed forecast models for long-term planning purposes while maintaining short-term visibility into current commitments.
Coordinated delivery scheduled for materials and finished product.
Provided training and guidance on the use of MRP systems for efficient resource allocation.
Identified areas of improvement in the scheduling process by analyzing past trends and data.
Facilitated daily production meetings with operations personnel to ensure alignment with master schedule.
Created reports outlining production progress, resource utilization, and other key metrics.
Monitored customer demand, inventory levels, and material availability for accurate scheduling of resources.
Implemented strategies designed to reduce inventory levels while ensuring adequate stock is available for customers' needs.
Participated in weekly review meetings with cross-functional teams to discuss any issues impacting production timelines.
Coordinated with warehouse staff regarding finished product shipments and delivery dates.
Coordinated with clients and management to stay up-to-date on progress.
Eliminated process discrepancies, implementing continuous improvements for scheduling procedures.
Managed movement of materials and product through production.