Summary
Overview
Work History
Education
Skills
Certification
Jim Lanter Award 2023 Pacific Seafood
Languages
Timeline
Generic

Omar Santos

Fresno

Summary

Dynamic Operations Manager with a proven track record at Specialty Branded Products Fresno for 14 years and Pacific Seafood Sacramento for 4 1/2 years, excelling in cost reduction and operational efficiency. Skilled in team leadership and performance management, I implemented strategic plans that enhanced productivity and compliance, while fostering a culture of safety and continuous improvement.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Started with small operations company named Specialty Branded Products in 2006 until the company was bought out by Pacific Seafood in 2021. I started out working in production and quickly proved my leadership skills. The ability to learn and adapt in the food processing areas, I was moved up to a production lead, production supervisor until I finally reached into the role of Operations Manager. I have been in the food industry for over 18 years. My 18 years of experience shows my loyalty to the company. I am a very hard worker and when it comes down to helping out within the company, you can also see me on the production line if i am needed. That is just the type of worker I have ever been.

Specialty Branded Products was bought out by Pacific Seafood in 2020. In 2025 Pacific Seafood decided to move the operations to Sacramento. Unfortunately i could not make the move to Sacramento due to the logistics side. I am looking to show and prove my skills with a new company moving forward. Hoping for a new opportunity to help a company grow.


Overview

19
19
years of professional experience
1
1
Certification

Work History

Operations Manager

Pacific Seafood Sacramento
12.2020 - 05.2025
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Optimized inventory control procedures to minimize stockouts and excess inventory levels.
  • Developed strong relationships with suppliers, resulting in reduced costs and better quality products.
  • Created and executed strategic plans aimed at increasing profitability while maintaining exceptional customer service standards.
  • Enhanced team productivity by providing effective training programs and performance management systems.
  • Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Managed cross-functional teams for successful project completion and timely delivery.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Reduced downtime and improved productivity by maintaining equipment and scheduling regular maintenance checks.
  • Oversaw daily operations, ensuring all tasks were completed efficiently and to high standard.
  • Fostered safety-first culture, implementing new policies that led to decrease in workplace accidents.
  • Initiated cost-saving initiative by optimizing resource allocation, which significantly reduced operational expenses.
  • Led team meetings to discuss performance metrics, fostering culture of continuous improvement and accountability.
  • Coordinated cross-functional teams to launch new products, ensuring timely delivery and market readiness.
  • Negotiated with suppliers to reduce costs, ensuring budget adherence and improving profit margins.
  • Improved inventory accuracy with implementation of new tracking system, minimizing losses and write-offs.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Analyzed and reported on key performance metrics to senior management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Assisted in recruiting, hiring and training of team members.

Operations Manager

Specialty Branded Products
06.2015 - 11.2020

Same as above with Pacific Seafood Sacramento

Production Supervisor

Specialty Branded Products
06.2010 - 06.2015
  • Evaluated vendor performance regularly to maintain supply chain integrity and negotiate better pricing for raw materials used in production processes.
  • Increased overall productivity with thorough employee training on equipment operation, safety protocols, and company policies.
  • Optimized labor utilization by evaluating staffing needs based on production demands and reallocating resources as needed.
  • Minimized downtime by establishing preventive maintenance schedules for all machinery in the production area.
  • Maintained high product quality standards through regular inspections, staff training, and adherence to sanitation guidelines.
  • Reduced food waste by monitoring inventory levels and adjusting production plans accordingly.
  • Enhanced production efficiency by streamlining processes and implementing time-saving strategies.
  • Collaborated with R&D department to implement new product launches seamlessly into the production line.
  • Coordinated cross-functional teams to ensure seamless integration between departments for smoother operations within the plant.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Monitored food preparation, production, and plating for quality control.
  • Supervised food presentation and plating to enhance visual appeal.
  • Served consistent portions following recipes and control standards.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Stayed current with industry trends and innovations to boost competitiveness and customer appeal.

Production Worker

Specialty Branded Products
06.2006 - 06.2010
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.
  • Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
  • Participated in continuous improvement initiatives, implementing best practices to enhance overall efficiency.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Supported new staff, facilitating quicker adaptation to production environment.
  • Played key role in achieving production targets, consistently meeting daily quotas.
  • Improved product quality with meticulous quality control checks.
  • Participated in cross-functional teams to address production issues, leading to smoother operations.
  • Reduced downtime by performing regular maintenance on machinery.
  • Responded promptly to equipment malfunctions, minimizing disruptions to production.
  • Facilitated training for junior production workers, improving overall team skill levels.
  • Assisted in development of new production techniques, leading to more efficient processes.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Made sure that products were produced on time and are of good quality.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Assembled products according to changing daily work orders and specific customer needs.
  • Inspected products and machines to maintain quality and efficiency.
  • Collaborated with other departments to optimize production workflows.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Resolved issues quickly to maintain productivity goals.

Education

No Degree - General Studies

Gavilan College
Gilroy, CA
01-1995

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Operations monitoring
  • Operational efficiency
  • Decision-making
  • Planning and implementation
  • Management
  • Performance monitoring
  • Maintaining compliance
  • Process improvement
  • Health and safety compliance
  • Performance management
  • Workforce management
  • Process improvements
  • Quality assurance controls
  • Work flow planning
  • Cost reduction
  • Product management
  • Purchasing and procurement
  • Forecasting and scheduling
  • Warehouse operations
  • Process flows
  • Building and facility management
  • Maintenance planning
  • Performance evaluations
  • Equipment Maintenance
  • Forklift Certified
  • Food safety Training
  • FLUENT IN [LANGUAGE]

Certification

- HACCP Certified

- Forklift Certified (Train the Trainer)

- Food Safety

Jim Lanter Award 2023 Pacific Seafood

Jim Lanter award is given by the company in its division out of many. 1 employee receives it at the end of the year. Employee f the Year!

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Operations Manager

Pacific Seafood Sacramento
12.2020 - 05.2025

Operations Manager

Specialty Branded Products
06.2015 - 11.2020

Production Supervisor

Specialty Branded Products
06.2010 - 06.2015

Production Worker

Specialty Branded Products
06.2006 - 06.2010

No Degree - General Studies

Gavilan College