Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

Omar Santos

Chico

Summary

Goal-oriented professional with twelve years of sales experience, consistently exceeding sales targets. Fluent in English and Spanish. Person-centered approach, serving a wide range of clients using proactive, collaborative selling strategies. A liaison between my company and clientele, focused as a team player with excellent communication skills, attention to detail, and a passion for creating a joyful experience. Specializing in the sales coordination process, negotiation, and follow-up, building contract and vendor relationships, crisis management, and lasting client relationships.

Overview

12
12
years of professional experience

Work History

Sales

Chico Nissan
01.2018 - Current
  • Generate customer leads, inbound and outbound calling, schedule appointments, and engage with customers to understand vehicle preferences.
  • Provide information about vehicle features, specifications, pricing, demonstrations of vehicles options, functionality, and facilitate test drives.
  • Meet and exceed sales goals and targets set by management.
  • Collaborate with the finance department to assist customers with financing options and documentation, educate clientele on leasing and financing options, developing a customer budget.
  • Follow up with customers post-sale to ensure satisfaction, address concerns, and foster long-term relationships.
  • Maintain a clean and organized sales environment, including inventory management and presentation of vehicles.
  • Maintain a current driver's license and clean driving record.
  • Participate in training, weekly meetings, and professional development opportunities to enhance sales skills and product knowledge. Stay updated on industry trends, new vehicles, and competitive pricing to position the dealership’s offerings effectively.

Retail Sales Consultant

AT&T
01.2013 - 01.2018
  • Consultation sales approach in selecting wireless plans, devise accessories, and entertainment options based on customers preferences, usage patterns and budgets through outbound calls and existing customers.
  • Addressed customer inquiries and concerns, troubleshoot technological issues, collaborating with management on significant customer complaints.
  • Navigated technology platforms and devices with a willingness to learn and adapt to new technologies, filled online orders.
  • Ability to thrive in a fast-paced, ever changing environment, with a flexible mindset.
  • Participated in company sales training, weekly meetings to discuss sales targets and review goals met, training regarding current product trends.
  • Participated in community events to promote AT&T services and build brand awareness.

Education

High School Diploma -

Chico High School
Chico, California
06-2008

Skills

  • Consultation
  • Translation
  • Negotiation
  • Managing Multiple Clientele
  • Collaboration
  • Quick Learning Techniques
  • Tech Savvy
  • Presentation
  • Meeting Deadlines
  • Ethical Sales Practices

Language

English
Spanish

Timeline

Sales

Chico Nissan
01.2018 - Current

Retail Sales Consultant

AT&T
01.2013 - 01.2018

High School Diploma -

Chico High School

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