Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while meeting company objectives.
Overview
9
9
years of professional experience
Work History
Security Officer
Eastern State Hospital
Williamsburg, VA
06.2023 - Current
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Checked for safety hazards and took corrective action when necessary.
Monitored premises and recorded activity in daily officer reports.
Responded to alarms and conducted investigations as required.
Documented security-related situations and submitted in-depth reports to superiors.
Assisted in the development and implementation of security policies and procedures.
Provided friendly and professional assistance to patients and employees.
Escorted individuals requiring personal protection to provide safe transport to specified locations.
Front Desk Receptionist
La Quinta Inn & Suites In
Williamsburg, VA
02.2023 - 12.2023
Greeted customers warmly and made them feel welcome.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed data entry into computer systems to maintain accurate records of customer information.
Handled payment processing and provided customers with receipts and proper bills and change.
Resolved any customer complaints or issues in a timely fashion following established protocols.
Sales Associate
Dufry Jamaica Limited
Kingston, Jamaica
08.2020 - 06.2021
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Worked with fellow sales team members to achieve group targets.
Provided accurate information about products, prices and services.
Helped customers find specific products, answered questions, and offered product advice.
Cleaned shelves, counters and tables to maintain organized store.
Retail Sales Assistant
Tyre Warehouse
Montego Bay, Jamaica
04.2019 - 08.2019
Coordinate account receivable activities with manager
Assist the Manager Retail Branch with the daily operating activities
Coordinate with the sales team, daily sales and service activities and transaction
Ensure that all transactions are properly accounted for and recorded at time of occurrence
Report on all customer demands and expectations
Monitored social media and online sources for industry trends
Negotiated agreements between employers to clarify misunderstood directions and resolve conflicts affecting performance.
Social Media Intern
Jamaica Productivity Center(MOLASS)
Kingston, Jamaica
06.2015 - 08.2015
Responded to comments, posts and questions from various channels under supervision of Coordinators
Assisted research specialist with various marketing projects that would engage new leads and potential customers
Created informative and entertaining posts for client's Twitter, Facebook and Instagram pages.
Assistant Manager
Sunray Bakery
Supervised daily operations including scheduling shifts, assigning duties.
Maintained up-to-date knowledge of company products and services.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Monitored employee attendance records, timekeeping, and payroll information.
Delegated daily tasks to team members to optimize group productivity.
Resolved conflicts between team members in an effective manner.
Education
Mannings School
Marketing
University of The West Indies, Jamaica (UWI)
Skills
Conflict De-Escalation
Operations Management
Report Generation
Detail Oriented
Physical Fitness
Activities Community Service
C.U.B.S(Chancellor Uplifting Brothers Society) Outreach, 2013, Provided security services and played games with orphans from Home City of Refuge.
Provided food and motivational speeches for the individuals at Manning's boy's home-St. Elizabeth, 2013
Memberships Affiliations
UWI Halls of Residence, Chancellor Hall (Block D)
Member of the Fundraising Committee
Culture and Entertainment Committee
Sports Representative Block Dynamite, 2013-2014
Sports Man of the Year 2013-2014
Sport Representative for the Hall Committee 2014-2015