Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omar Trujillo Tapia

Salem,Oregon

Summary

Experienced management professional with a strong orientation towards driving operational excellence. Skilled in developing strategic plans that align directly with organizational goals, resulting in enhanced productivity and improved processes. Demonstrated success in leading cross-functional teams and effectively managing projects from conception to completion while optimizing resource allocation. Highly effective communicator, focused on mentoring and developing talent, fostering a positive work environment, and achieving measurable outcomes. Committed to continuous improvement and consistently delivering exceptional results in fast-paced settings.

Overview

9
9
years of professional experience

Work History

Store Manager

CarToys
09.2019 - Current
  • Developed innovative sales strategies and motivated staff to deliver exceptional customer service and daily sales.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Approved regular payroll submissions for employees.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Analyzed monthly sales budgets and distributed to all employees with excel.
  • Attend weekly meetings on sales metrics.

Commercial Operations Specialist

CarToys
01.2017 - Current
  • Help assist the Directed Manager of commercial to grow daily B2B GDP in commercial
  • Tasks include assisting with dealerships, fleet personal's, Filling correct Purchase Orders.
  • On for invoices
  • Help train co workers to identify commercial leads
  • Follow up on CRM and reach out to new clientele
  • Promoted a culture of accountability within the department by setting clear expectations for performance and holding team members responsible for achieving results.
  • Collected, arranged, and input information into database system.
  • Analyzed data to identify trends and make informed decisions, driving continuous improvement in operations.
  • Improved operational efficiency by streamlining processes and implementing new systems.

Assistant Store manager

CarToys
03.2016 - 01.2019
  • Assist store manager with executing GPD goals
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • As an assistant, the main objection was to sell
  • In the Full region I topped 1st place on ESP in 2017, 1st place on top GDP in 2017, 3rd place on ESP 2018
  • Responsible for training new sales representatives
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.

Sales Representative

CarToys
06.2015 - 01.2017
  • Deliver task set by management
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.

Education

GED -

Chemeketa Community College
Salem, OR

Skills

  • Customer Relations
  • Multitasking and Organization
  • Inventory Control
  • Goals and performance
  • Team Building and Leadership
  • Sales Analysis
  • Employee Scheduling
  • Budget Development
  • Bilingual in Spanish
  • 10 years of Sales
  • Word, Excel, Power point, Teams Microsoft
  • Problem-Solving

Timeline

Store Manager

CarToys
09.2019 - Current

Commercial Operations Specialist

CarToys
01.2017 - Current

Assistant Store manager

CarToys
03.2016 - 01.2019

Sales Representative

CarToys
06.2015 - 01.2017

GED -

Chemeketa Community College

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Omar Trujillo Tapia