Omar Valencia
Santa Maria,CA
Summary
Forward-thinking, proactive, and hardworking individual focused on continuous improvement. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Sales Consultant
Toyota of Downtown L.A.
10.2024 - Current
- Implemented effective CRM practices to track customer interactions, improving overall account management.
- Streamlined sales process for improved efficiency, resulting in a higher closing rate.
- Collaborated with cross-functional teams to ensure timely delivery of projects and client satisfaction.
- Consistently exceeded monthly sales targets through proactive client engagement and upselling strategies.
- Mentored junior sales consultants to enhance their skills and boost team performance.
- Delivered exceptional customer service, leading to increased repeat business and referrals.
- Increased sales revenue by building strong relationships with clients and providing customized solutions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
Finance Manager
Subaru Of San Luis Obispo
08.2023 - 04.2024
- Obtained favorable terms and financial options from financial institutions.
- Facilitated effective financial decision-making by presenting complex data in simple visualizations.
- Completed paperwork in timely fashion.
- Supported management, sales, and finance department.
- Evaluated applications and verified bank guidelines.
- Explained options and financing terms to customers.
- Finalized deals and contracts with customers.
- Offered extended warranties and finance products.
- Collaborated with sales teams to close deals effectively.
- Ensured compliance with local, state, federal regulations; timely filing of all required documents.
- Reviewed documentation and identified financial discrepancies where applicable.
- Communicated with financial institute to secure funding.
- Trained new and existing staff on process and skills to prepare for job requirements.
Sales Consultant
Sunset Honda
06.2022 - 07.2023
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Stayed knowledgeable on latest products and service innovations and technological advancements through continuous training
- Followed up with existing customers to provide additional support and address concerns after the transaction.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base
- Maintained sense of urgency in answering customer questions and requests.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Maximized customer retention by resolving issues quickly and efficiently.
- Maximized profit margins through skillful negotiation tactics with clients during the sales process.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Listened to customer needs and desires to facilitate transaction.
Finance Manager
Toyota San Luis Obispo
02.2017 - 07.2022
- Obtained favorable terms and financial options from financial institutions.
- Facilitated effective financial decision-making by presenting complex data in simple visualizations.
- Completed paperwork in timely fashion.
- Supported management, sales, and finance department.
- Evaluated applications and verified bank guidelines.
- Explained options and financing terms to customers.
- Finalized deals and contracts with customers.
- Offered extended warranties and finance products.
- Collaborated with sales teams to close deals effectively.
- Ensured compliance with local, state, federal regulations; timely filing of all required documents.
- Reviewed documentation and identified financial discrepancies where applicable.
- Communicated with financial institute to secure funding.
- Trained new and existing staff on process and skills to prepare for job requirements.
Education
Business Administration -
Everett Community College
High School Diploma -
Mariner High School
06.2012
Skills
- Leadership
- Team work
- Communication
- Problem solving
- Decision making
- Deescalation
- Listening
- Adaptability
- Time Management
- Bilingual
- Workflow Coordination
- Mentoring and training
- Credit analysis
- Customer Service
- Critical Thinking
- Adaptable to market fluctuations
- Quality Assurance
- Advanced Mathematics
- Decision-Making
- Relationship Building
- Effective Communication
- Problem-Solving
- Time management abilities
- Strategic Communication Management Professional
Certification
AFIP certified
Languages
Spanish
Native or Bilingual
Contact
Santa Maria, CA 93458
Education
Everett, WA,Everett, WA
Timeline
Lead Sales Consultant
Toyota of Downtown L.A.
10.2024 - Current
Finance Manager
Subaru Of San Luis Obispo
08.2023 - 04.2024
Sales Consultant
Sunset Honda
06.2022 - 07.2023
Finance Manager
Toyota San Luis Obispo
02.2017 - 07.2022
High School Diploma -
Mariner High School
AFIP certified
Business Administration -
Everett Community College
Similar Profiles
Nancy CrespoNancy Crespo
Executive Assistant at L.A Downtown Medical CenterExecutive Assistant at L.A Downtown Medical Center
Mary Jane MbadughaMary Jane Mbadugha
Psychiatric Student Nurse at L.A. Downtown Medical Center- Ingleside CampusPsychiatric Student Nurse at L.A. Downtown Medical Center- Ingleside Campus
Antonia MaldonadoAntonia Maldonado
Receptionist at Toyota of Downtown LAReceptionist at Toyota of Downtown LA