Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Omar Younes

Manchester,CT

Summary

Dynamic technician with a proven track record at FTM, excelling in customer service and technical support. Recognized for optimizing system performance and conducting thorough root cause analyses. Strong mechanical knowledge and attention to detail ensure efficient repairs and maintenance, enhancing overall customer satisfaction and minimizing disruptions.

Offering solid foundation in technical principles and commitment to learning and growth in field. Conducts work with focus on understanding technical procedures and applying practical skills in diagnostics and maintenance. Ready to use and develop hands-on abilities and technical acumen in [Desired Position] role.

Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Technician

FTM
01.2023 - Current
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.

Technician

Central Auto Sales & Service
01.2025 - 04.2025
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.

Education

High School Diploma -

MCC
CT

Skills

  • Attention to detail
  • Customer service
  • Works Well Under Pressure
  • Multitasking and organization
  • Installation and repair
  • Maintenance and repairs
  • Quality control
  • Mechanical Knowledge
  • Heavy lifting

Accomplishments

  • Resolved product issue through consumer testing.
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]
  • CME - Certified Maintenance Employee
  • Licensed [Job Title] - [Timeframe]
  • [Area of certification] Training - [Timeframe]

Languages

Arabic
Full Professional
Turkish
Limited Working

Timeline

Technician

Central Auto Sales & Service
01.2025 - 04.2025

Technician

FTM
01.2023 - Current

High School Diploma -

MCC

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Omar Younes