Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounts Receivable Specialist
Southern Glazer's Wine and Spirits
Addison, TX
01.2023 - Current
Monitored customer account details to minimize or rectify non-payments, delayed payments and other irregularities.
Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
Generated, mailed and monitored invoices.
Evaluated open accounts to look for past-due balances and pursue collection strategies.
Posted and verified entries to logs, spreadsheets or reports to update department records and accounting systems.
Maintained accounting records by performing routine calculating, posting and verifying duties.
IT Technician
Ogle School
Dallas, TX
05.2022 - 12.2022
Performed troubleshooting on networking and connectivity issues to restore connections and network access.
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Tackled troubleshooting and problem resolution to support end-user technical issues.
Performed walk-throughs for new hires to aid in technological onboarding processes.
Used remote login tools to assist clients with technical and product questions.
Assisted users in determining appropriate software solutions to meet needs.
Claims Specialist
AllState
Irving, TX
12.2019 - 05.2022
Maintained knowledge of policies and procedures and insurance coverage benefit levels, eligibility systems and verification processes.
Resolved claims by approving or denying documentation, calculating benefits due and determining compensation settlement.
Examined claims, records and procedures to grant approval of coverage.
Assisted claimants, providers and clients with problems or questions regarding claims.
Collected payments, processed receipts and informed policyholders of outstanding balances.
Human Resources Specialist
GST Manufacturing Ltd
Haltom City, TX
09.2018 - 09.2019
Provided essential support to address individual HR needs of employees.
Maintained human resources records by processing applications and resumes.
Assisted with recruitment initiatives by interviewing and talent sourcing.
Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
Analyzed job descriptions and determined recruitment plan, timeline and advertising efforts to fill positions.
Liaised with management to distribute training and promotional opportunity resources to employees.
Conducted background checks and orientation, coordinating new employee onboarding process.
Team Manager
American First Finance
Dallas, TX
06.2017 - 08.2018
Motivated team members to consistently achieve or exceed performance expectations.
Coached team for success by using corrective action processes.
Supported HR staff with recruiting and retaining high-performing talent.
Coached team for success by using corrective action processes.
Reviewed candidate resumes and scheduled and interviewed potential new hires.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Health Insurance Agent
United Healthcare
Dallas, TX
03.2017 - 06.2017
Processed Payment transactions
Analyzed clients' needs and financial situations to customize insurance policies for individual necessity.
Calculated premiums and established payment methods.
Education
High School Diploma -
Jack E Singley Academy
Irving, TX
06.2017
Skills
Bill Processing
Time Management
Data Analysis
Bill Payment and Recordkeeping
Data Entry and 10-Key
Accounts Receivable
Creative Problem Solving
Precision and Accuracy
Attention to Detail
Claims Processing
Personnel Recruitment
Recruitment Management
Employee Hiring
New Hire Onboarding
Employee Orientation
Applicant Qualification
Presentation Preparation
Microsoft Office Suite
Payment posting
Team Bonding
Relationship building
Training and mentoring
References
Cindy Vasquez - (214) 690-0532
Orlando Sanchez - (469) 995-0633
Pedro Hernandez - (817) 663-3421
Reymundo Vasquez - (972) 896-9738
Certification
OSHA 30
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Successful people do what unsuccessful people are not willing to do. Don't wish it were easier; wish you were better.