Omar Abdelhady
Wyckoff,NJ
Summary
Flexible, results-oriented manager offering focused leadership and over 10 years of sales knowledge to drive profitability. Exceptional communication and staff oversight skills. Consistent career history of operations improvement, team building and revenue increases.
Overview
12
12
years of professional experience
Work History
Restaurant General Manager
La Strada Kitchen LLC
05.2023 - Current
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
Premium A/V Account Manager
Best Buy
02.2022 - 04.2023
- Managed portfolio of 32 accounts totaling $1.6M in sales, exceeding sales quota by over 40%.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Customer Experience Supervisor
Best Buy
10.2014 - 02.2022
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions, and alternatives within appropriate timeframes and followed up to achieve resolution.
Marketing Account Manager
Ideas Into Businesses
06.2013 - 11.2014
- Coordinated with design and media teams to develop high-quality creative assets.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
Assistant Property Manager
Alex Group LLC
05.2012 - 06.2013
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
Associate of Science - Criminal Justice
Bergen Community College
Paramus, NJ06.2024
Skills
- Staff Management
- Sales Development
- Needs Analysis
- Contract Negotiation
- Business Development
- Strategic Planning
Timeline
Restaurant General Manager
La Strada Kitchen LLC
05.2023 - Current
Premium A/V Account Manager
Best Buy
02.2022 - 04.2023
Customer Experience Supervisor
Best Buy
10.2014 - 02.2022
Marketing Account Manager
Ideas Into Businesses
06.2013 - 11.2014
Assistant Property Manager
Alex Group LLC
05.2012 - 06.2013
Associate of Science - Criminal Justice
Bergen Community College
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