Omar Ahmed Omar
Tigard,OR
Summary
Results-driven Security Lead with expertise in team management, conflict resolution, and incident response. Proven ability to maintain security standards and train personnel, ensuring optimal performance and safety across multiple sites.
Overview
3
3
years of professional experience
Work History
Security Lead
Intercon Security
Portland, Oregon
10.2024 - Current
- Led frequent patrols of property interiors and exteriors to maintain security standards.
- Addressed incidents and safety concerns effectively on site.
- Managed a team of six officers, ensuring optimal performance.
- Trained new recruits weekly in post orders and library regulations.
- Ensured comprehensive officer coverage at all posts.
- Recognized excluded patrons or bolos who try to enter the property
Security Officer
Allied Universal Security Services
Portland, Oregon
11.2023 - 09.2024
- Oversaw multiple sites to maintain property exterior and interior standards
- Responded to alarms and incidents, adhering to established protocols.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Documented daily activities and incidents in detailed reports for review.
- Maintained accurate logs of all security related activities.
Customer Service Representative
Walmart
Portland, OR
01.2023 - 08.2023
- Assisted customers with inquiries and resolved issues efficiently.
- Processed customer orders and managed account updates accurately.
- Collaborated with team members to enhance customer service strategies.
- Handled returns and exchanges while ensuring compliance with company policies.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Business Administration
Portland Community College
Portland, Oregon, OR05-2026
High School Diploma -
Leodis V Mcdaniel
Portland, OR06-2023
Skills
- Customer service
- Team management
- Conflict resolution
- Report writing
- Safety protocols
- Incident response
- Detail orientation
- Verbal and written communication
Timeline
Security Lead
Intercon Security
10.2024 - Current
Security Officer
Allied Universal Security Services
11.2023 - 09.2024
Customer Service Representative
Walmart
01.2023 - 08.2023
Business Administration
Portland Community College
High School Diploma -
Leodis V Mcdaniel