Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Omar Alejandro Leiva

Omar Alejandro Leiva

Las Vegas,Nevada

Summary

As an Operation Leader with 25 years of management experience, I prioritize safety first. I am a proven, motivated leader and organizational problem-solver with advanced supervisory, team building, and customer service skills who thrives on exceeding operational demands by enthusiastically working to get all teams toward a joint mission (vision) banner with integrity. Collaborative proficient process improvement methods, including deep root-cause analysis by rigid and structured investigation of issues, translating complex process changes into clear, streamlined, logical, and actionable steps. Experience stepping into roles and quickly making positive changes to successfully oversee and drive company compliance using training, monitoring, and morale-building techniques to maximize employee engagement performance.

Overview

25
25

Years of Professional Experience

Work History

Network Program Manager-Safety & Security

Bed Bath & Beyond
Las Vegas, NV
04.2021 - 09.2022
  • Mitigated incidents by fostering an inclusive, immersed, and elevated focus environment where hourly and salaried stakeholders invested in a self-awareness culture that raised and improved safety behaviors.
  • Generated and delivered monthly and quarterly Corporate reports, program review presentations and other program status updates.
  • Prioritized tasks and managed teams throughout multiple projects.
  • Worked closely with other departments to support program technical aspects and cost proposals.
  • Assessed accurate and relevant information for fact-based decision making.
  • Created tactical relationships with teams to propel projects and attain results.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Produced thorough, accurate, and timely reports of project activities to analyze business performance data and forecast business results for upper management.
  • Evaluated individual and team business performance and identified opportunities for improvement including reviewing completed work to verify consistency, quality and conformance.

Sr. Operations Manager

Bed Bath & Beyond
Las Vegas, NV
05.2014 - 11.2021
  • Encouraged team members to work with a focused purpose to endorse positive enforcement while building a vigorous operational team to meet and exceed process and production demands.
  • Motivated team members and devised strategies to improve workflow.
  • Established short- and long-term company goals, policies and procedures, monitoring progress and results..
  • Formed and sustained strategic relationships with internal areas by using strong issue-resolution and communication skills to cultivate and strengthen lasting relationships.
  • Monitored progress by establishing plans and budgets while measuring results.
  • Determined inventory goals, product stock and risk management objectives and oversaw techniques to maximize inventory.
  • Implemented clear and effective planning strategies to meet supply chain needs, meet demand and optimize distribution.
  • Leveraged new or improved supply chain processes to enhance efficiency to standardize operational performance.
  • Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
  • Defined performance metrics for measurement, comparison or evaluation of supply chain factors.

Inbound Manager

Bed Bath & Beyond
Las Vegas, NV
01.2006 - 05.2014
  • Managed day-to-day logistics operations, monitoring incoming deliveries while overseeing Receiving, Quality Audit, Soft Goods, repacking, and problem-solving areas.
  • Met trucks carrying incoming shipments, carefully unloaded merchandise and moved containers or pallets to staging locations.
  • Managed day-to-day inbound logistics operations, monitoring incoming deliveries and overseeing scheduling to maximize efficiency.
  • Coordinated and monitored inbound deliveries, keeping abreast of delays and other issues.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Consistently met company and department objectives within budget and time constraints.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Directed investigations to verify and resolve shortage concerns to improve inventory accuracies on all receipt and load types.
  • Implemented and planned inbound safety and security programs and activities.
  • Developed and documented operational standard and safety operating procedures for receiving products or materials.

Retail Operations Manager

Burlington Coat Factory
Las Vegas, NV
12.2004 - 12.2005
  • Responsible for managing a 100,000 sq ft site with $21M in revenue.
  • Managed daily operations by completing purchasing, inventory control, merchandising, and product distribution tasks.
  • Built and maintained strong working relationships with team members, including the hiring and training positive, enthusiastic employees to boost the talents of the retail team.
  • Orchestrated rollout of policies and procedures, effectively contributing to the management team.
  • Managed staff training and performance monitoring to promote high levels of productivity.
  • Monitored various logistic processes, including shipments, inventory, and purchasing, to alleviate workflow discrepancies.
  • Scheduled and coordinated team members so that all shifts were adequately staffed and met daily retail targets and customer demands.
  • Studied sales figures to determine the number of products and brands needed to supply the store.
  • Taught employees how to optimize space for special events such as discount sales.
  • Supervised cash drawer balances and deposits of store receipts.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Increased store sales by cross-selling complementary items and motivate impulse purchasing.

Education

High School Diploma -

Foreman High School, Chicago, IL
06.1989

Some College (No Degree) - Business Administration, Computer Science

Phillips Junior College, Van Nuys, CA

Skills

  • Accomplished supply chain operational management style
  • Soft Skill orientated
  • Cultural Sensitivity
  • Strategic, effective partnership through various daily, weekly, and monthly communication methods
  • An astute motivator who can identify individual talents to encourage maximum results
  • Continuous improvement mindset to identify waste and improvement structure
  • Data-driven with a deep root cause analysis approach
  • Efficient in timely resolving daily challenges by troubleshooting processes
  • Responsible steward of organization assets
  • Soft Skill orientated
  • Sound judgment and decision-making
  • Performance tracking (forecast) to measure and identify wins and opportunities to keep well-informed and competitive
  • Committed to surpassing customer service (internal and external) expectations
  • Project Management
  • Supply Chain Distribution
  • Facilitation of Team-Based cooperation and decision-making
  • Inventory Analysis
  • Microsoft Office, WMS, JDA
  • Proficient in critical thinking and solutions-oriented by troubleshooting and root-causing processes
  • Fluent in Spanish
  • Planning and organized approach for success

Accomplishments

  • Reduced network incident rates (medical and non-medical) and Recordable Injury Rates % per month, period, and year to achieve World Class performance. The Network started at 6.8%, was lower to 2.1%, and reduced even further.
  • Attained lower Dock to Stock hours (5 hours) v company (24 hours) standards by root cause analysis, including real-time observations by maximizing workforce efforts from start to finish.
  • Exceeded RSV Cycle Count % consistently above 99.5% by endorsing high expectations of following all established SOPs (protocols) to achieve company directives and outlook.
  • Delivering results by implementing policies and exhausting all company reports, including creating departmental data-driven tools to maximize and sustain achievements.
  • Improved shortage standards by strategically controlling all operation phases of the business.
  • Strategized and standardized multiple FC start-ups to assist onboard business practices for Receiving and Wh (PIT) equipment operators.
  • Facilitate verbal and written communications (SOPs) to accomplish daily responsibilities and best practices.
  • Protect and enhance company profitability by utilizing short and long-term strategic planning.
  • Led and influenced diverse levels of leaders to bring unity in accomplishing set goals.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Network Program Manager-Safety & Security - Bed Bath & Beyond
04.2021 - 09.2022
Sr. Operations Manager - Bed Bath & Beyond
05.2014 - 11.2021
Inbound Manager - Bed Bath & Beyond
01.2006 - 05.2014
Retail Operations Manager - Burlington Coat Factory
12.2004 - 12.2005
Foreman High School - High School Diploma,
Phillips Junior College - Some College (No Degree), Business Administration, Computer Science

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Omar Alejandro Leiva