OMARI PHILLIP
Kissimmee,FL
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
2
2
years of professional experience
Work History
Supervisor AP Ops Performance
Spirit Airlines Inc.
06.2023 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Set overall vision and provided team leadership.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
SAFETY AND TRAINING OFFICER
AIRPORT TERMINAL
11.2021 - 06.2023
- Training all employees on company safety policies and procedures, including new hires and regular refreshers for existing employees
- Topics include accident prevention and emergency response
- Increased training compliance by 30% by tracking the onboarding as each employee progressed through the process and fixed any discrepancies that were found
- Supervising and auditing ground crews in activities while loading, unloading, securing, staging of aircraft baggage, and services
- Evaluating employee performance to ensure that they are complying with safety rules daily
- Audit reports on employee training profiles and qualifications, to stay within company standards
- Reviewing reports of accidents or hazards in the workplace and implementing corrective measures to reduce risk
- Adhering to strict occupational safety regulations and ensuring our teams safety is top priority.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Education
HIGH SCHOOL DIPLOMA -
Skills
- MS
- Quality Standards
- Strategic Planning
- Performance Analysis
- Staff Development
- Training and Development
- Operational Efficiency and Safety
- Key Performance Indicators (KPIs)
- Leadership
- Communication
- Microsoft Windows
- Citrix
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Supervisor AP Ops Performance - Spirit Airlines Inc.
06.2023 - Current
SAFETY AND TRAINING OFFICER - AIRPORT TERMINAL
11.2021 - 06.2023
Osceola High School - HIGH SCHOOL DIPLOMA,
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