Omari Plunkett
Brooklyn
Summary
Results-driven Business Consultant with expertise in process improvement and operational efficiency, focused on maximizing stakeholder engagement. Successfully optimized workflows and enhanced compliance through strategic solutions, leading to measurable performance gains. Highly proficient in CRM systems like Salesforce and skilled in corporate training, dedicated to developing scalable solutions that increase profitability.
Overview
3
3
years of professional experience
Work History
Pharmacy Solutions Consultant
Cardinal Health
Brooklyn
07.2023 - Current
- Provided consulting services to healthcare clients, assessing business operations and recommending solutions to improve efficiency and compliance
- Led workflow optimization projects, enhancing pharmacy operations and reducing inefficiencies
- Developed client-specific strategies for improving service delivery and customer experience
- Managed cross-functional collaboration between pharmacy teams and corporate stakeholders to ensure seamless process execution
- Utilized CRM tools for business intelligence reporting, pipeline tracking, and client engagement analysis.
Provider Relations Specialist
HealthCare Partners
Garden City
11.2022 - 08.2023
- Acted as a liaison between healthcare providers and corporate teams, ensuring alignment with compliance and operational best practices
- Conducted training workshops for providers, helping them integrate value-based care models into their operations
- Developed process improvements that enhanced provider efficiency and engagement within the healthcare network
- Identified workflow inefficiencies and recommended strategic solutions to streamline provider services.
Network Success Coordinator
EHE Health
New York
03.2022 - 11.2022
- Assisted in provider network development and strategic growth initiatives to optimize service distribution
- Led provider education initiatives, ensuring compliance with corporate standards and operational expectations
- Analyzed provider performance metrics and delivered key business insights to senior leadership.
Education
MBA - Business Administration & Management
Monroe College
New Rochelle, NY05.2022
Bachelor of Science - Health Services & Health Sciences
Monroe College
New Rochelle, NY05.2019
Skills
- CRM Software (Salesforce, HubSpot)
- Client engagement
- Process improvement
- Problem solving
- Sales support
- Requirements gathering
- Business Process Optimization and Workflow Automation
- Compliance and Policy Adherence
- Microsoft Excel (Data Reporting and Analysis
- Employee training
- Quality assurance
- Salesforce CRM experience
- Product knowledge
- Workflow optimization
- Value-based care
References
References available upon request.
Timeline
Pharmacy Solutions Consultant
Cardinal Health
07.2023 - Current
Provider Relations Specialist
HealthCare Partners
11.2022 - 08.2023
Network Success Coordinator
EHE Health
03.2022 - 11.2022
MBA - Business Administration & Management
Monroe College
Bachelor of Science - Health Services & Health Sciences
Monroe College
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