Omari Williams
Mansfield,TX
Summary
High performing applicant with over 5 years of experience delivering high impact work in the Hospitality/Customer Service industry. Confident in my ability to thrive in fast paced settings by leveraging the skills I gained of the course of the years to enable team success. Committed to lifelong learning and going the extra mile to contribute to continuous improvement to the organizations I am apart of.
Overview
6
6
years of professional experience
Work History
Housekeeper
Clear Sky Rehabilitation
Mansfield, TX
10.2024 - Current
- Clean all patients rooms and assigned areas using hospital approved process and procedures
- Collect waste from all areas of the hospital, sanitizes Garbage cans, and properly dispose of waste and bio waste if necessary
- Takes daily inventory of supplies and clean and inspects equipment for any repairs or replacement
- Provides and environment conducive to safety for patients, Visitors, and staff
Front Desk Receptionist
Sonesta Hotels
Atlanta, Georgia
04.2023 - 07.2024
- Greeting guest with a good friendly attitude
- Handling reservations as far as checking in and checking outs
- Help Guest out with getting to know the area they are in if they have any questions about
- Handling phone calls to answer any of the guest questions or concerns before they arrive or even after they left
- Making sure each guest was satisfied with their stay enough to come back
Server
Malones Restaurant
Atlanta, Georgia
09.2022 - 02.2023
- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery and addressing customer needs promptly
- Managed cash and credit card transactions accurately, reconciling payments the end of each shift
- Handled challenging customer situations with professionalism and empathy resolving issues to satisfaction of both guest and management
- Collaborated with kit staff and management to ensure order accuracy and resolving and issues, maintaining a seamless flow of service
Cashier
Chipotle
Atlanta, Georgia
03.2019 - 05.2020
- Used suggestive selling techniques to promote add-on sales.
- Processed sales transactions to prevent long customer wait times.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
Georgia Southern University
Statesboro, GASkills
Solution oriented
Knowledge of handling reservations
Knowledge of of Pos Systems
Handling different forms of transactions
Hospitality background
Customer service
Timeline
Housekeeper
Clear Sky Rehabilitation
10.2024 - Current
Front Desk Receptionist
Sonesta Hotels
04.2023 - 07.2024
Server
Malones Restaurant
09.2022 - 02.2023
Cashier
Chipotle
03.2019 - 05.2020
Georgia Southern University