OMARION ELVINE
Cochran,Georgia
Summary
Skilled administrative professional with expertise in medical office operations, billing, and insurance requirements. Proficient in coding and medical terminology, with a deep understanding of Eclinicals. A quick learner and ambitious individual. Performance-oriented Department Manager focused on delivering exceptional business results across sales and operations. Manages customer service, promotions and training with practiced efficiency and attention to detail. Coordinates schedules and assignments to keep teams on-task to handle store requirements. Empowering Department Manager with leadership success combined with superior operations management. Excels in fast-paced environments with focus on customer satisfaction and high-quality team performance. Leverages team strengths to coordinate workflows and allocate resources.
Overview
6
6
years of professional experience
Work History
Medical Records Clerk
CHSGA
Gray, GA
11.2024 - Current
- Analyzed medical records for trends and patterns
- Maintained confidentiality of patient records in accordance with HIPAA regulations
- Monitored patient information for accuracy and completeness
- Developed and maintained accurate data entry processes in the EMR system
- Utilized practice management software to process medical records requests
- Assisted with training new staff members on medical records management
- Assisted with the transition to an electronic medical records system
- Coordinated with other healthcare professionals to ensure accuracy of medical records
- Ensure that all detailing work is in compliance with company standards
Medical Receptionist
CareConnect Health
Hawkinsville, Georgia
05.2023 - 09.2024
- Entered updated information in patient account pages and charts
- Protected patient data through strict compliance with HIPAA requirements
- Scheduled appointments, lab tests and procedures for patients
- Offered additional support and assistance to patients with limitations
- Informed medical assistants regarding arrival and delays of patients to maintain smooth flow of schedule
- Printed patient forms and reviewed charts to prepare for upcoming appointments
- Verified patients' insurance coverage and followed up on missing and incorrect information to help streamline billing
- Maintained neat lobby areas and greeted each person promptly
- Reconciled co-payment charges and maintained accurate records
- Photocopied, faxed and filed patients records practicing confidentiality measures
Assistant Store Manager
McDonalds
Cochran, Georgia
07.2019 - 07.2023
- Oversaw expenses, deposits and receipts to support recordkeeping
- Built and managed successful retail teams through recruiting, training and encouragement
- Developed and strengthened teams through thoughtful sales floor leadership and personnel management
- Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction
- Recaptured dissatisfied customer loyalty with successful complaint management and resolution
- Enforced employee adherence to company practices, policies and procedures
- Monitored inventory levels to plan orders and meet store demands
- Rotated products following seasonal trends and styles according to company strategy
- Ran promotions and in-store events to increase sales
- Supervised and disciplined employees to reach performance targets
- Trained staff in customer service, merchandising and security monitoring
- Scheduled and delegated assignments to maximize coverage
- Inspired team members to drive performance, collaboration and teamwork
- Exceeded revenue targets through strategic promotional planning and merchandising strategies
- Collaborated with store manager to meet revenue goals
- Coordinated employee schedules to optimize staffing levels during peak hours or special events
- Managed daily store operations to ensure smooth functioning and customer satisfaction
- Addressed customer questions and complaints with professionalism
- Bagged, boxed or wrapped products for customers
- Balanced cash drawer at beginning and end of each shift
- Stocked store shelves and end-caps with merchandise
- Engaged customers in pleasant conversation while completing cash register transactions
- Gave customers full attention and attended to their needs
- Kept clean, organized and well-stocked checkout areas
- Provided information to customers on products or services
- Approached and solved problems with initiative and sound judgment
- Maintained neat drawer with correct amount of change to meet customer needs
- Redeemed coupons, loyalty points and benefits for purchased items
- Kept customers happy by quickly processing payments and bagging purchases
Cashier
Walmart
Cochran, Georgia
08.2021 - 01.2022
- Oversaw expenses, deposits and receipts to support recordkeeping
- Built and managed successful retail teams through recruiting, training and encouragement
- Developed and strengthened teams through thoughtful sales floor leadership and personnel management
- Interviewed, hired and terminated associates for fully-staffed store and customer satisfaction
- Recaptured dissatisfied customer loyalty with successful complaint management and resolution
- Enforced employee adherence to company practices, policies and procedures
- Monitored inventory levels to plan orders and meet store demands
- Rotated products following seasonal trends and styles according to company strategy
- Ran promotions and in-store events to increase sales
- Supervised and disciplined employees to reach performance targets
- Trained staff in customer service, merchandising and security monitoring
- Scheduled and delegated assignments to maximize coverage
- Inspired team members to drive performance, collaboration and teamwork
- Exceeded revenue targets through strategic promotional planning and merchandising strategies
- Collaborated with store manager to meet revenue goals
- Coordinated employee schedules to optimize staffing levels during peak hours or special events
- Managed daily store operations to ensure smooth functioning and customer satisfaction
- Addressed customer questions and complaints with professionalism
- Bagged, boxed or wrapped products for customers
- Balanced cash drawer at beginning and end of each shift
- Stocked store shelves and end-caps with merchandise
- Engaged customers in pleasant conversation while completing cash register transactions
- Gave customers full attention and attended to their needs
- Kept clean, organized and well-stocked checkout areas
- Provided information to customers on products or services
- Approached and solved problems with initiative and sound judgment
- Maintained neat drawer with correct amount of change to meet customer needs
- Redeemed coupons, loyalty points and benefits for purchased items
- Kept customers happy by quickly processing payments and bagging purchases
Education
Associate - Nursing
Central Georgia Technical College
Warner Robins, GA05.2027
Diploma -
Bleckley Couty High School
Cochran, GASkills
- Payment Collection
- File Management
- First Aid
- Vital signs
- Shipping & Receiving
- Processes
- Medical Charting
- HIPAA Compliance
- Medical Terminology
- Insurance Verification
- Referral Verification
- Medical Billing
- Professionalism
- Documentation
- Appointment Setting
- Organizational Skills
- Front Desk Operations
- Attention to Detail
- Patient Relations
- Telephone Etiquette
- Multitasking
- Medical Records Management
- Medical Office Procedures
- Office Administration
- Inpatient Care
- Problem Solving
- Paperwork coordination
References
References available upon request.
Languages
Native
Timeline
Medical Records Clerk
CHSGA
11.2024 - Current
Medical Receptionist
CareConnect Health
05.2023 - 09.2024
Cashier
Walmart
08.2021 - 01.2022
Assistant Store Manager
McDonalds
07.2019 - 07.2023
Associate - Nursing
Central Georgia Technical College
Diploma -
Bleckley Couty High School
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