Omarion Tobin

Member Service Representative

• Enroll customers in memberships as well as tours
• Assists with paperwork and inventory
• Answering phone calls regarding to memberships and planet fitness
• Works effectively in fast-paced environments.
• Demonstrates respect, friendliness and willingness to help wherever needed.
• Adaptable and proficient in learning new concepts quickly and efficiently.

Reference

• Marissa Romo- 832-382-8596

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Restocked and organized merchandise in front lanes.
• Assisted customers with returns, refunds and resolving transaction issues.
• Ensured compliance with company policies and procedures while processing transactions efficiently.