Omar J. Ardon
Dorchester,MA
Summary
Seasoned Bartender/Manager with a proven track record at Za/Evoo, adept in mixology and bilingual communication (Spanish/English). Excelled in staff management, enhancing team performance and customer satisfaction. Skilled in multi-POS systems and maintaining high compliance standards in alcohol service. Demonstrated ability to elevate guest experiences through meticulous attention to detail and a dynamic service approach.
Overview
10
10
years of professional experience
Work History
Bartender/Barback
Cathedral Station
Boston, MA
02.2023 - Current
- Stocked ice bins and coolers as needed throughout shift.
- Monitored bar inventory and promptly restocked low items before depletion.
- Poured wine, beer and cocktails for patrons.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Neatly sliced and pitted fruit for garnishing drinks.
Bartender Shift Manager
Za/Evoo
Cambridge, MA
02.2019 - 07.2024
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
- Ensured compliance with all relevant laws regarding sale and serving of alcohol beverages.
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Host
Legal Harborside
Boston, MA
05.2016 - 06.2017
- Manage in-person and telephone guest inquiries, customer service requests, reservation bookings, and management of private events.
- Organize the dining room for larger groups or VIP requests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Helped service staff handle demand by distributing food and beverages.
Host-Waiter
Olive Garden
Dorchester, MA
02.2015 - 03.2016
- Assisted in preparing the restaurant for opening and closing shifts.
- Answered telephone to provide dining information and take reservations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
Education
High School Diploma -
Hutchinson High School
01.2015
Skills
- Mixology
- Staff management
- Bilingual in Spanish and English
- Food allergy awareness
- POS systems knowledge
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
- Steven Kurland, Za/Evoo General Manager #617-686-4136
- Robert Mannke Cathedral Station #617-230-8896
Timeline
Bartender/Barback
Cathedral Station
02.2023 - Current
Bartender Shift Manager
Za/Evoo
02.2019 - 07.2024
Host
Legal Harborside
05.2016 - 06.2017
Host-Waiter
Olive Garden
02.2015 - 03.2016
High School Diploma -
Hutchinson High School
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