Omarys Rodriguez
Newark,NJ
Summary
Motivated & bilingual Store Manager practiced in customer relations, sales and inventory control. Demonstrated skill at improving store operations, increasing top line sales and reducing costs. Successful at sales growth, customer growth, budgets and goals.
Overview
11
11
years of professional experience
Work History
Store Manager
Spirit Halloween Store
2019.07 - 2023.11
- Conducted daily store operation.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Delivered excellent customer service
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Monitored employee performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Updated and maintained store signage and displays.
- Prepared weekly schedules to verify proper floor coverage.
- Established customer service standards and monitored staff compliance.
Receptionist
Data Two LLC
2018.07 - 2019.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Shift Supervisor
CVS Pharmacy
2013.02 - 2018.06
- Provided on-the-job training to new staff members.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Assigned tasks to team members based on their strengths and skill sets.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Maintained accurate records of daily transactions and deposits.
Education
Some College (No Degree) - Medical Assisting
Hohokus
Skills
- Bilingual (English & Spanish)
- Store Merchandising
- Partnership Building
- POS Systems
- Store Operations Oversight
- Customer Service Management
- Payroll Management
- Shift Scheduling
- Talent Recruitment
- Opening and Closing Procedures
- Bank and Safe Deposits
- Accurate Cash Handling
Timeline
Store Manager
Spirit Halloween Store
2019.07 - 2023.11
Receptionist
Data Two LLC
2018.07 - 2019.07
Shift Supervisor
CVS Pharmacy
2013.02 - 2018.06
Some College (No Degree) - Medical Assisting
Hohokus
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