Summary
Overview
Work History
Education
Skills
Awards/ Extracurricular
Enrichment activities
Timeline
Generic

Omayra Herrera

Marietta,GA

Summary

I’m a bilingual team player with a strong background in customer service, especially from my time at Chick-fil-A, where I learned the value of patience, kindness, and working well under pressure. I speak both Spanish and English, which has helped me connect with people from different backgrounds and provide more inclusive support. I also have clinical certifications and a genuine passion for helping others. Whether I’m working with a team or serving customers, I’m always looking for ways to grow, support those around me, and create a positive experience for everyone.

Overview

4
4
years of professional experience

Work History

Front of House Employee

Chick-fil-A
Smyrna, GA
03.2022 - Current
  • Provided exceptional customer service by greeting clients and addressing their needs.
  • Worked collaboratively with a diverse team to meet objectives and tackle service challenges.
  • Utilized strong interpersonal skills to initiate conversations and connect with customers.

Courtesy clerk

Kroger
Marietta, Ga
06.2021 - 12.2021
  • Facilitated customer interactions by greeting and guiding them in locating items.
  • Supported customers in bagging groceries and organizing products efficiently.
  • Provided assistance with product selection and answered inquiries regarding store policies.

Education

Bachelor of Science - Nursing

Kennesaw State University
Kennesaw, GA
05-2028

High School Diploma -

Osborne High School
Marietta, GA
05.2024

Skills

  • American Heart Association BLS certification
  • Fluent in Spanish and English
  • Certified clinical lab assistant
  • NCPT Phlebotomy Technician Certification

Awards/ Extracurricular

  • Kennesaw State University
    Dean’s List – Fall 2024
    President’s List – Spring 2025
  • Dual Enrollment (Chattahoochee Technical College)
    Academic Honoree – Fall 2023 & Spring 2024
    Dual Enrollment Honor Society Invitation – 2023
    Dual Enrollment Student – 2 years
  • High School: Cobb Innovation & Technology Academy (C.I.T.A.)
    3.5+ GPA | Honors Graduate
  • Leadership & Extracurriculars
    Vice President of Marketing, H.O.P.E. (Hispanic Organization Promoting Education) – 2022–2024
    FBLA (Future Business Leaders of America) – Regional Winner, Fall 2023
  • Scholarships
    Chick-Fil-A Leadership Scholarship (2024)– $1,000
    Next Level Latinos Scholarship(2024) – $650
  • Community Service
    30+ documented service hours during the 2023–2024 school year

Enrichment activities

  • Attended and Accepted to WellStar One-Day Camp in partnership with Georgia State University – Exposure to healthcare careers and college life (July 2022)

Mentor, Sources of Strength – Osborne High School (2022–2023)

  • Provided peer-to-peer emotional support and promoted mental wellness on campus

Timeline

Front of House Employee

Chick-fil-A
03.2022 - Current

Courtesy clerk

Kroger
06.2021 - 12.2021

High School Diploma -

Osborne High School

Bachelor of Science - Nursing

Kennesaw State University

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