Summary
Overview
Work History
Education
Skills
Previous Experience
Certification
Languages
Work Preference
Accomplishments
Work Availability
Software
Timeline
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Ombretta di Massa

Ombretta di Massa

Fundraising Database Administrator
Naples,FL

Summary

CRM database administrator with 15+ years optimizing fundraising systems to boost donor engagement and contributions. Computer skills, management, financial reporting, ensuring compliance, implementing donor-centric strategies. Fundraising best practices and tech expert for operations and donor stewardship.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Data Analyst

ROBERT HALF
09.2024 - 10.2024
  • Maintain data science integrity, create training systems, and resolve user data issues
  • Consistently update constituent records to maintain data integrity, with strong analytical skills and attention to detail
  • Execute clean-up projects for database accuracy and efficiency
  • Update communication preferences and email lists in Online Express or NXT Email Marketing
  • Enhance data accuracy and maintenance through global changes and imports
  • Clean and organize table configurations to support segmentation and reduce clutter

Database Specialist /Director, Advancement Gift Processing

COMMUNITY SCHOOL OF NAPLES
04.2023 - 07.2024
  • Ensure data accuracy, integrity, and security in Blackbaud Raiser's Edge NXT; add users and manage security settings
  • Coordinate data and donation communication with Finance, Alumni, and Financial Aid offices
  • Ensure records management: all paperwork accompanying gifts is properly scanned and accurately recorded within the Media tab in Raiser's Edge for seamless tracking and compliance
  • Manage electronic document system
  • Develop attributes to enable more refined segmentation of constituents, enhancing targeted outreach and personalized engagement strategies
  • Process gifts and pledges per IRS and CASE requirements and oversee acknowledgment
  • Track pledges and issue reminders
  • Strong organizational and analytical skills translating data into actionable insights
  • Update biographical information
  • Complete ongoing data collection and data maintenance
  • Prepare queries, generate reports, and financial reporting for directors and the President's Office
  • Conduct prospect research and create profiles
  • Maintain data privacy standards; manage email and direct mail campaigns
  • Maintain ethical standards at work and in the community
  • Provide administrative support as needed and assist in special events planning and coverage using merchant services

Raiser's Edge Database Administrator/Director, Advancement Gift Processing

THE FIELD SCHOOL
03.2021 - 10.2022
  • Manage administration, gift processing, banking, deposits, and reporting
  • Respond to inquiries and support fundraising events
  • Ensure accurate entry of constituent records and donor management information
  • Execute queries, generate financial analysis reports, and research prospects for fundraising
  • Collaborated with the Director of the Annual Fund, generating over $600K during the Fall campaign, a record for Advancement
  • Process gifts promptly and manage written communication
  • Oral and written communication skills
  • Scan and accurately document all gift-related paperwork in the Media tab of Raiser's Edge to ensure seamless tracking, compliance, and efficient record-keeping
  • Handle sensitive information appropriately and maintain confidentiality with donor information
  • Document database policies to comply with institutional and IRS guidelines
  • Cross-functional team relationship with the Business Office for reconciliation and assistance with audits
  • Manage multiple projects in collaboration with Communication and Registrar
  • Maintain ethical standards at work and in the community
  • Organizational skills for data entry and reporting; Strategic planning

Raiser's Edge Database Manager/Director, Advancement Gift Processing

WASHINGTON JESUIT ACADEMY
09.2020 - 01.2021
  • Manage Raiser's Edge NXT database, including data maintenance, updates, and integrations
  • Perform data integrity audits and cleanups as needed
  • Enter and maintain accurate donor data management, record keeping and constituent information
  • Process and record gifts, pledges, and payments; ensure timely acknowledgment letters and tax receipts
  • Create database queries for reports and lists
  • Provide financial analysis reports on fundraising progress and financial data
  • Generate mailing lists, donor recognition lists, and other data files for fundraising initiatives
  • Research potential donors for major gifts using various resources
  • Work with the advancement team on prospect research and donor pipeline projects, ensuring new data is recorded and shared promptly

Raiser's Edge and Systems Administrator

LANDON SCHOOL
10.2019 - 07.2020
  • Ensure the performance, integrity, and security of the organization's database, and associated systems
  • Manage and generate gifts, action, and prospect reports along with mailing lists for leadership
  • Conduct database imports and exports based on segmentation attributes and other data coding
  • Develop funds, campaigns, and appeals according to the organization's structure and Business Office coding system
  • Relationship-building with the Business Office to provide reports and documentation, ensuring financial reconciliation and accuracy between Financial Edge and Raiser's Edge
  • Demonstrates prioritization, sound judgment, flexibility, and innovation to achieve impactful results
  • Perform routine background research and supply information to support corporate, individual, and foundation donations
  • Identify current and potential prospects for annual or major giving using tools such as IWave
  • Assess donor capacity and philanthropic interests to assist the Development team's engagement strategies

Matching Gifts Manager

NORTH CAROLINA STATE UNIVERSITY
12.2015 - 09.2019
  • Oversee all stages of the University's matching gifts program, including entry, batching, and processing
  • Raised over $1 million in corporate and foundation matches
  • Prioritized, used sound judgments and flexibility during end of fiscal year and holidays
  • Research, code, and process individual and matching claims in the database per SOP, IRS regulations, and CASE guidelines
  • Communicate with corporate and foundation-matching companies, handle donor-matching information, and coordinate with donors and campus departments on gift processing instructions
  • Attention to detail: ensure that all matching gift paperwork is accurately coded and recorded within Ellucian's Advance system for streamlined management and reporting
  • Maintain confidentiality
  • Ensure timely and precise batch processing; maintain database integrity by updating matching corporation/foundation contacts and policies
  • Analyze contributions to determine proper funds and entities; correspond with donors to encourage matching gift submissions; manage claim status and ensure database accuracy
  • Develop and enforce records filing practices policies; reorganize and update records in the Vault

Database Administrator /Director, Advancement Gift Processing

MERCY COLLEGE
06.2002 - 02.2009
  • Maintain Raiser's Edge donor database: updates, global changes, gift entry, data cleanup, configuration
  • Improve data accuracy from 38% to 98.5% in six months
  • Generate queries and reports for communications, mailing lists, acknowledgments, invoices, donor research, and support fundraising
  • Ensure data integrity in appeals, attributes, exception reports
  • Oversee data entry, gift acknowledgments, updates in Raiser's Edge
  • Scan and record all gift-related documentation using Application Extender to maintain tracking and import into Raiser's Edge
  • Operate data bridges and collaborate on donor communications
  • Strong organizational, communication skills, with a talent for mentoring staff and fostering collaboration to achieve excellence
  • Establish maintenance policies and standards
  • Assure confidentiality and accountability
  • Process donations, develop financial analysis reports with the financial office
  • Assist with events, manage invitations, RSVPs
  • Build interpersonal skills with guests, vendors, and staff

Education

Bachelor degree of Science - Communication, Broadcast Journalism & Media

MERCY COLLEGE
Dobbs Ferry, NY
01.2002

Skills

  • Blackbaud Raiser’s Edge NXT
  • Give Campus
  • Finalsite
  • Hopsie
  • Stripe
  • Microsoft Office Suite
  • Google Suite
  • Adobe Acrobat Pro
  • Ellucian’s Web Advance
  • IModules
  • IWave
  • One Cause
  • Wealth Engine
  • ResearchPoint
  • Microsoft Excel
  • GuideStar
  • Senior System
  • Outlook
  • Advanced Excel
  • Advanced analytics
  • Data and analytics
  • SQL and databases
  • Data mapping
  • Team collaboration
  • Documentation
  • Database management
  • Data compiling
  • Financial data analysis
  • Documentation management
  • Data mining
  • Customer communication
  • Process improvement

Previous Experience

  • Club Mediterranee, Worldwide, Customer Service/Reception Manager and Assistant Restaurant Manager, Supervise and mentor up to fifteen employees, turning chaos into harmony and making sure everyone stayed smiling., Foster strong interpersonal relationships with guests, team members, and vendors., Relocated to new destinations each season, including France, Spain, Switzerland, Morocco, Turkiye, and Malaysia.
  • Walt Disney World, Epcot Center, Orlando, FL, Customer Service, Seating Host and Assistant Manager at Alfredo the Original of Rome, Delivered exceptional guest experiences, ensuring high satisfaction and repeat visits., Mastered the art of seating arrangements, because nothing says magic like finding the perfect table for a family of six during peak dinner rush., Keep the restaurant running smoothly, because even in the happiest place on Earth, someone must make sure the breadsticks keep coming.

Certification

Blackbaud Raiser's Edge Essential Certification

Languages

Italian
Native or Bilingual
English
Full Professional
French
Full Professional
Spanish
Limited Working

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leavePersonal development programsCareer advancementHealthcare benefits401k match4-day work week

Accomplishments

  • Generated over $600K during the Fall Campaign, the highest amount ever achieved for Advancement, at The Field School.
  • Raised more than a million dollars in Matching Gifts at North Carolina State University.
  • Retrieved lost alumni and donors, data accuracy from 38% to 98.5% in six months at Mercy College.
  • Trained and Supervised team of 15 staff members at Club Mediterranee.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Blackbaud Raiser's Edge NXT

Ellucian's Advance

Senior System

Microsoft Office 365

Outlook

Google Suite

Adobe Acrobat Pro

Give Campus

Hopsie

Stripe

Finalsite

IWave

BidPal (One Cause)

Wealth Engine

Research Point

GuideStar

Microsoft Advanced Excel

Timeline

Senior Data Analyst

ROBERT HALF
09.2024 - 10.2024

Database Specialist /Director, Advancement Gift Processing

COMMUNITY SCHOOL OF NAPLES
04.2023 - 07.2024

Raiser's Edge Database Administrator/Director, Advancement Gift Processing

THE FIELD SCHOOL
03.2021 - 10.2022

Raiser's Edge Database Manager/Director, Advancement Gift Processing

WASHINGTON JESUIT ACADEMY
09.2020 - 01.2021

Raiser's Edge and Systems Administrator

LANDON SCHOOL
10.2019 - 07.2020

Matching Gifts Manager

NORTH CAROLINA STATE UNIVERSITY
12.2015 - 09.2019

Database Administrator /Director, Advancement Gift Processing

MERCY COLLEGE
06.2002 - 02.2009

Bachelor degree of Science - Communication, Broadcast Journalism & Media

MERCY COLLEGE

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