Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Omed Mohamad

St Louis,MO

Summary

Dynamic driven and adaptable leader with 5+ years of retail management, 2 years in food service management, and 7+ years in customer service. Proven success in e-commerce leadership, operations, and warehouse logistics, including recognition for leading online sales growth in the St. Louis region.
Certified, and highly skilled in digital reporting and scheduling. Dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Seeking continued growth in leadership within a results-focused company.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Stocking Coach

Walmart
04.2024 - 08.2025
  • Led overnight and day stocking operations at a high-volume location.
  • Supervised team leads and aassociates while ensuring freight flow and inventory accuracy.
  • Oversaw coaching, scheduling, and performance development for the stocking team.
  • Assisted in training new employees on proper stocking techniques, equipment usage, safety protocols, and company policies.
  • Facilitated a positive work environment among stocking team members through clear communication, constructive feedback, and recognition of individual accomplishments.
  • Ensured accurate inventory records by promptly updating the store's electronic database with product information from incoming shipments.
  • Maximized sales potential by assisting in merchandising efforts, designing visually appealing displays that showcased products effectively.

Digital Coach

Walmart
12.2022 - 04.2024
  • Oversaw all aspects of online grocery pickup and delivery.
  • Awarded for achieving the highest online sales growth in the St. Louis Market.
  • Managed staffing, KPIs, scheduling, and compliance across the digital department.
  • Overseeing proper training and development of all associates to make sure the customers needs are being met.

Digital Team Lead (Hourly Manager)

Walmart
10.2021 - 12.2022
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Supervised online order fulfillment and last-mile delivery.
  • Monitored daily metrics for speed, accuracy, and customer satisfaction.

Entertainment Team Lead (Hourly Manager)

Walmart
04.2021 - 10.2021
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Managed electronics/entertainment department operations and planogram resets.
  • Trained associates in upselling, shrink awareness, and customer service.

Assistant Manager

Panda Express
01.2020 - 04.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies Including inventory.
  • Trained and supervised kitchen and front staff during high-volume shifts.
  • Directed store operations including hiring, food safety, inventory, and labor control.

Shift Manager

Panda Express
12.2018 - 01.2020
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supported BOH and FOH operations.
  • Trained new team members and enforced health and safety standards.

Shift Leader

Walgreens
03.2018 - 12.2018
  • Delivered high-level customer service and inventory upkeep.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

High School Diploma -

Gateway STEM Highschool
St Louis, MO
05.2017

Associates Degree General Transfer Studies -

Saint Louis Community College
St. Louis, MO
05.2020

Skills

  • Leadership & Staff Development
  • E-Commerce & Digital Fulfillment
  • Scheduling & Time Management
  • Inventory Management
  • Warehouse & Backroom Operations
  • Digital Reporting & KPI Tracking
  • Customer Service Excellence
  • Microsoft Excel/Spreadsheets
  • Bilingual (English & Pashto)
  • Adaptable / Initiative
  • Team development
  • Conflict Resolution

Certification

  • ServSafe - Food Safety
  • PLE Trained

- Electric Jack

- Walkie Stacker

- Forklift

- Scissor Lift

Languages

Pashto
Native or Bilingual

Timeline

Stocking Coach

Walmart
04.2024 - 08.2025

Digital Coach

Walmart
12.2022 - 04.2024

Digital Team Lead (Hourly Manager)

Walmart
10.2021 - 12.2022

Entertainment Team Lead (Hourly Manager)

Walmart
04.2021 - 10.2021

Assistant Manager

Panda Express
01.2020 - 04.2021

Shift Manager

Panda Express
12.2018 - 01.2020

Shift Leader

Walgreens
03.2018 - 12.2018

High School Diploma -

Gateway STEM Highschool

Associates Degree General Transfer Studies -

Saint Louis Community College

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