Omed Rozbayani
Miami
Summary
Dynamic and results-driven with 20+ years of experience driving sales growth, enhancing team productivity, and elevating customer satisfaction. I'm a fast learner and a hard-working professional committed to achieving and surpassing organizational goals. Possess strong adaptability, leadership, customer service critical thinking, team building and communication skills, complemented by effective time management and proficiency in computer skills.
Overview
24
24
years of professional experience
Work History
Audio Engineer
Self Employed
02.2005 - Current
- Collaborated with producers and performers to determine and achieve desired sound for productions.
- Elevated overall acoustic experience at live events through precise sound system calibration and monitoring techniques.
- Boosted client satisfaction rates by providing exceptional customer service and addressing concerns promptly.
- Created and maintained sound libraries and set up ambient sound microphones for crowd and cage.
- Communicating with team members to delegate task
- Prepared for recording sessions by selecting and setting up microphones.
- Set up and tested equipment prior to events, broadcasts, and recordings.
- Streamlined workflow efficiency by maintaining and organizing a clean, professional recording environment.
Sales Associate
Gold & Ice Jewelers
01.2009 - 03.2019
- Embraces teamwork by coordinating with sales representatives to meet a sales quota
- Demonstrated excellent product knowledge and provided tailored product recommendations to customer.
- Resolved customer issues in a timely and professional manner
- Created an online presence that increased customer engagement
- Negotiated complex deals with customers that resulted in mutually beneficial
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided exceptional customer service, resolving concerns promptly and professionally.
Sales Associate
The Home Depot
03.2001 - 05.2005
- Built customer loyalty and retention by delivering excellent Customer Service
- Leading challenges to encourage creative thinking and team building
- Exceeded sales targets in a challenging economic environment
- Utilized market research and analytics to identify key trends and suggest strategies for improving sales
- Analyzed customer feedback and suggested strategies for improving customer experience
Education
High School Diploma -
South Florida International Academy
Miami, FL01-2000
Skills
- Adaptability
- Leadership
- Critical thinking and problem solving
- Communication
- Fast Leaner
- Effective Time Management
- Computer Skills
- Hard Working
- Customer Service
- Team Player
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Gold & Ice Jewelers
01.2009 - 03.2019
Audio Engineer
Self Employed
02.2005 - Current
Sales Associate
The Home Depot
03.2001 - 05.2005
High School Diploma -
South Florida International Academy
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