Omega Obermiller

Camp Counselor Role:

• Worked with children ranging in personality, skills, ages (9-16), and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents, or concerns.
• Led groups of children safely through variety of camp activities.
• Worked as a team with my fellow counselors to solve scheduling and logistical problems, problems between campers, and communication techniques between ourselves.
• Collaborated with the team to come up with new creative ideas and surprises to help the kids have a very memorable and special experience at camp. (Got to see the cutes smiles from the cutest kids ever when they experienced our surprises for them.)
• Boosted camp morale by creating a supportive, inclusive, and fun environment for all campers.
• Developed strong relationships with co-counselors that resulted effective teamwork during challenging situations or emergencies. (Especially medical and emotional emergencies.)
• Learned how to be there for kids going through emotional chaos.
• Ensured smooth transitions between activities by efficiently managing time throughout the day.
• Participated in regular staff meetings to discuss strategies for improvement in areas such as programming, and behavior management.
• Assisted with maintenance and upkeep of campgrounds to promote clean environment.

Lifeguard Role:

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress support. (Dealt with many kids and teenagers dealing with Asthma, and extreme anxiety leading to many paddle board rescues of emotional campers.)
• Provided friendly customer service to guests and addressed all variety's of simple to bizarre questions.
• Ensured swimmer safety by vigilantly monitoring lake area and enforcing rules.
• Maintained a clean and safe waterfront, performing necessary cleaning tasks on a daily basis.
• Assisted swimmers in distress using appropriate rescue techniques based on circumstances needs.
• Rescued a goose from a fishing line ;)

Equestrian Role:

• Helped with stable operations and ensured proper care for all horses by keeping a healthy environment for them.
• Assisted in teaching children horse safety and enforcing barn rules to ensure no injuries to the children, horses, staff, or property.

Food Role:

• Managed food lines with 400+ people.
• Followed all food safety guidelines and regulations.
• Served food with maximum speed and efficiency.
• Kept attentive eyes on water and juice levels.
• Answered customer questions and provided the best service possible for those with food allergies.

• Engaged approximately 120 different customers in great conversation to create a very enjoyable and easy buying experience every day.
• Asked open-ended questions to determine their needs and to assist customers in selecting the perfect books.
• Increased sales and customer satisfaction through personalized servicing. (Learned from what didn't work)
• Shared a positive and friendly attitude to potential customers even when faced with rejection or negative feedback.
• Created goals with the team and FAR succeeded them.
• Enhanced sales performance by implementing effective door-to-door selling techniques and strategies. (Learning from failure)
• Logged reports, expenses, receipts, and sales in our company database every day.
• Exercised the skill of active listening.

• Engaged customers in really good conversations to create a fun easy buying experience every day.
• Listened to hundreds of customers thoughts and opinions with the goal of providing the best solutions to their situations.
• Asked open-ended questions to get to know them, and to determine their needs to help them pick the perfect book.
• Logged receipts, and sales for the company records.
• Created team goals and far out reached them.
• Learned amazing teamwork.
• Learned to be persistent and to never give up.
• Conquered the fear of rejection.