Summary
Overview
Work History
Education
Skills
Timeline
Omer Bin Sohail

Omer Bin Sohail

Operations Manager
Doha,Qatar

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Building material professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work History

Operations Manager

Blue Steel Factory
Doha, Qatar
03.2023 - Current
  • Devised processes to boost long-term business success and increase profit levels.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Analyzed and reported on key performance metrics to senior management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Increased profit by streamlining operations.
  • Reported issues to higher management with great detail.

Administrative Manager

Trade Venture Trading
Doha, Qatar
03.2020 - 02.2023
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts, and generated reports for company database.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Coordinated customer, vendor and stakeholder relations for smooth communication flows.
  • Met department budgets by monitoring and reporting on office expenses.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Verified customer information for orderly, up-to-date online systems.
  • Developed and implemented improved filing systems for enhanced order and accuracy.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Communicated corporate objectives to various divisions to meet deadlines and adhere to company budgets.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Created organized filing system to manage department documents.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Cultivated strong relationships with vendors and partners supporting administrative operations.
  • Completed bi-weekly payroll for 36 employees.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Accountant

Bin Omran Trading & Contracting
Doha, Qatar
11.2011 - 02.2020
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Provided journal entries and performed accounting on accrual basis.
  • Maintained integrity of general ledger and chart of accounts.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Collected and reported monthly expense variances and explanations.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Diminished outstanding debts by analyzing accounts for issues.

Business Development Manager

NIB Bank
Sialkot, Pakistan
09.2009 - 11.2011
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Reached out to potential customers via telephone, email, and in-person inquiries.
  • Generated new business with marketing initiatives and strategic plans.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Scheduled and implemented product promotions in accordance with available inventory and staff resources.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built relationships with customers and community to establish long-term business growth.

Relationship Officer

NIB Bank
Lahore, Pakistan
09.2007 - 09.2009
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
  • Reviewed and analyzed client support usage and formulated recommendations in collaboration with Type teams.
  • Facilitated meetings and discussions between clients, sales and delivery teams.
  • Liaised with clients by phone, email and text messaging to meet client needs and define expectations.
  • Promoted, structured and provided financial advice customized to best meet financial needs of customers.
  • Developed summaries to assess each client's participation level and determine targets for follow-up plans.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Created and maintained databases to track customer discussions and preferences for accurate, updated records.
  • Monitored customer feedback and generated reports to identify areas of improvement.
  • Participated in staff meetings to discuss innovative strategies to improve services.

Education

Bachelor of Information Technology - Information Technology

Allama Iqbal Open University, Sialkot
03.2002 - 03.2005

Skills

Work flow planning

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Timeline

Operations Manager - Blue Steel Factory
03.2023 - Current
Administrative Manager - Trade Venture Trading
03.2020 - 02.2023
Accountant - Bin Omran Trading & Contracting
11.2011 - 02.2020
Business Development Manager - NIB Bank
09.2009 - 11.2011
Relationship Officer - NIB Bank
09.2007 - 09.2009
Allama Iqbal Open University - Bachelor of Information Technology, Information Technology
03.2002 - 03.2005
Omer Bin SohailOperations Manager