Omer Mohammed

At Best Buy, I consistently delivered outstanding customer service by creating personalized experiences that led to many customers returning to work with me specifically. My product knowledge especially in computers networking devices and other technology was among the strongest in the store which allowed me to confidently recommend solutions tailored to each customer's needs. I regularly exceeded sales goals by understanding customer challenges and finding the most effective products and services to meet those needs. I was recognized by management and coworkers for my fast and efficient completion of daily tasks, strong teamwork, and ability to create a positive environment for both customers and employees. I frequently developed cost saving solutions for customers helping them maximize value while solving technical problems. My ability to troubleshoot, explain technology clearly, and provide efficient, customer-focused service has strengthened my skills in problem-solving, communication, and technical support.

• At Discount Tire I provided excellent customer service by helping customers select the best tires and wheels based on their needs preferences and budget. I quickly developed strong product knowledge, which allowed me to confidently explain features, benefits, and options to customers, helping them make informed decisions. I consistently completed daily tasks with speed and accuracy while maintaining a clean organized and welcoming sales floor. I worked very well with my coworkers creating a positive and collaborative team environment and was recognized by management for my reliability strong work ethic and customer-first attitude. I also focused on developing cost effective solutions for customers helping them save money while ensuring their safety and satisfaction.