Summary
Overview
Work History
Education
Skills
Timeline
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Omhunique Jackson

Granbury,TX

Summary

Over the years of progressive experience in shaping recruiting strategies and delivering results within multiple business functions to include HR, payroll, operations, information systems, wide customer service skills and Information Technology. Excellent leadership, project management, consulting, and communication skills. A solid track record of delivering results and building long standing relationships in a trusted advisory role with senior executive level clients and candidates. Identified as an emerging leader and business continuity successor. very customer orientation and ability to adapt/respond to different types of characters with excellent communication and presentation skills. Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in Management practices, standards and regulations. Solid financial acumen, operations experience and natural leadership talents.

Overview

4
4
years of professional experience

Work History

Assistant Manager of Operations

Pritchard Industries
01.2024 - Current
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Coordinated with General Manager in different operational issues and promotional activities
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness

Account Manager

US & S
09.2021 - 01.2024
  • Managed process for new hires with along with new hire training and paperwork providing all documents needed to continue the onboarding procedure
  • Build schedules for new hires as well as current employees
  • Submit monthly supply orders and expense reports
  • Conducting interviews and weekly meetings with staff
  • Monitoring payroll daily.

HR Assistant and Hiring manager

Protective force international
05.2020 - 07.2021
  • Managed HR process for new hires with along with new hire training and paperwork providing all documents needed to continue the onboarding procedure
  • Served for main point of contact for phone calls, maintenance, supplies/equipment, assisting with billing, urgent correspondence (e-mail, letters, packages etc.)
  • Submit timely reports
  • Familiarity with office management procedures and basic clerical
  • Excellent knowledge of MS Office (Outlook/Excel/PowerPoint) etc
  • Responsible for welcoming visitors, coordinating meetings, scheduling appointments for upper management
  • Conducted interviews and qualify candidates based on their resume and qualifications to determine their eligibility for open positions and identify resourcing alternatives and solutions as deemed necessary and appropriate
  • Managed on-boarding process from offer stages to new-hire orientation.

Education

Bachelor of Science - Human Resources Management

Grand Canyon University
Phoenix, AZ
02.2027

Bachelor of Science - Business Management

Bristol University
Anaheim, CA

Skills

  • Planning
  • Adaptability
  • Leadership
  • Conflict Resolution
  • Decision Making
  • Employee Supervision
  • Training and mentoring
  • Policy Enforcement
  • New Employee Hiring
  • Customer Engagement

Timeline

Assistant Manager of Operations

Pritchard Industries
01.2024 - Current

Account Manager

US & S
09.2021 - 01.2024

HR Assistant and Hiring manager

Protective force international
05.2020 - 07.2021

Bachelor of Science - Human Resources Management

Grand Canyon University

Bachelor of Science - Business Management

Bristol University
Omhunique Jackson