Omobola Amao
Upper Darby,PA
Summary
Highly motivated and ambitious professional seeking to provide distinguished, knowledge, effective communication, interpersonal, effective typing and problem solving skills in a reputable and high professional organization.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Cashier
Dollar General
Garrett Road, Pennsylvania
01.2022 - Current
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Created price tags and merchandise signs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Collected and authorized payments of guests.
- Addressed customer needs and made product recommendations to increase sales.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked personal identifications during alcohol and tobacco sales.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Processed customer refunds and exchanges according to established guidelines.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Tallied cash drawer at beginning and end of each work shift.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Reviewed new promotions and monitored price changes.
- Worked flexible schedule and extra shifts to meet business needs.
- Mentored new team members on sales software system operation.
Student Worker
Sodexo
Radnor, PA
08.2020 - 01.2022
- Offered quality clerical support to department personnel.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Managed supplies, processed new orders and maintained inventory organization for team.
- Produced high-quality communications for internal and external use.
- Offered quality clerical support to department personnel.
- Managed fifty supplies, processed new orders and maintained inventory organization for team.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Worked with other employees to increase productivity through effective communication and problem solving skills
Library Assistant
Cabrini University
Radnor, Pennsylvania
08.2019 - 12.2021
- Handled check-in and check-out process of library books and materials at circulation desk.
- Maintained circulation desk for lending periodicals and books to patrons.
- Educated patrons on use of reference sources, card catalogs and automated information systems.
- Entered new transactions and updated records of library users.
- Created fliers to inform visitors and patrons of book clubs, meetings and special programs.
- Assisted librarian with conducting library orientation for new assistants.
- Helped children select appropriate reading level library books.
- Safeguarded library book and periodical inventory.
- Supported staff with facility maintenance, security and customer relations work..
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Placed books on proper shelves when returned to circulation.
- Gained strong understanding of various methods for cataloging books and other materials.
- Maintained secure environment by monitoring visitors at front desk.
- Answered questions from patrons and helped to find desired materials.
- Answered patron questions in-person or by phone regarding library services and resources.
- Collected and processed fines on overdue library materials.
- Organized summer reading program for local school children.
- Mentored library volunteers and coordinated work assignments.
- Handled receipt processing for book, audio-visual and computer software inventories.
- Processed receipt of new book, audio visual and computer software inventory.
- Stayed up to date on references, card catalogs and automated information systems to teach and educate patrons.
- Provided assistance and support to staff in regard to facility maintenance, security and services.
- Kept detailed records of lending transactions and library users.
- Closely monitored front desk visitors to maintain secure and clean environment.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Marketed library's many services to visitors and patrons through active communication.
- Maintained accurate records and confidentiality of library book and periodical inventory.
Desk Assistant
Cabrini University
Radnor, Pennsylvania
08.2019 - 12.2020
- Offered technical support and troubleshot issues to enhance office productivity.
- Acquired product and service knowledge to provide solutions to customers.
- Translated information into electronic forms by compiling and sorting data.
- Communicated with management to explain issues and formulate solutions.
- Maintained well-stocked and organized office supply room to aid in inventory management.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
Education
Bachelor of Science - Health Sciences
Cabrini University
Radnor 08.2019 - Current
High School Diploma -
Upper Darby High School
Garrett Road 08.2016 - 06.2019
Skills
Persuasive speaking skills
Empathy
Adaptability
Ability to use positive language
Clear Communication Skills
Self Control
Taking responsibility
Patience
Effective listening
Attentiveness
Time Management
Willingness to improve
Knowledge
Thick Skin
Customer assistance
Drawer management
Product restocking
Point of sale operation
Purchase assistance
Refund handling
Written and verbal communication
Cash register systems
Refunds and exchanges
Stocking and replenishing
Order taking
Cleaning and sanitizing
Basic math skills
Money handling
Well developed interpersonal Communication Skills
Excellent Phone Etiquette
Scheduling Calendar Management
Excellent Customer Service
Attention to Detail
Effective Communication
Multitasking
Flexibility
Time Management
Organization
Word Processing
Microsoft Excel
Problem Solving
Effective Typing
Bilingual
Typing
Data Entry
Ability to perform under pressure
Prioritizing task
Maintaining Records
Customer Assistance
Communication abilities
Telephone skills
Attention to detail
Active listening
Verbal listening
Word Processing
Professionalism
Quality Focus
Timeline
Cashier
Dollar General
01.2022 - Current
Student Worker
Sodexo
08.2020 - 01.2022
Library Assistant
Cabrini University
08.2019 - 12.2021
Desk Assistant
Cabrini University
08.2019 - 12.2020
Bachelor of Science - Health Sciences
Cabrini University
08.2019 - Current
High School Diploma -
Upper Darby High School
08.2016 - 06.2019