Talented Scrum Master offering 7 years of experience and top-notch abilities in solving complex problems and making accurate decisions based on sound judgment and analytical strengths. Experienced with serving teams and conflicts resolution. Considered expert in prioritizing tasks and optimizing workflows.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Scrum Master
Citizens Financial Group
06.2022 - 05.2023
Led scrum events and planning meetings to realize full team engagement
Worked effectively with multiple Scrum teams both internally and offshore of 20+ people
Shielded scrum team from external interference for optimal productivity and success of Agile process
Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
Coached teams in Agile best practices and provided necessary training to create positive mindset to Agile Methodologies
Collected information about tasks listed on Kanban boards and engaging team
Operated under Kanban and Scrum frameworks to efficiently organize and carry out projects tasks resulting in on-time delivery rate of 95%
Assisted Product Owners and Business Analysts with backlog creation and refinement
Plan Agile best practices and encourage team cohesion, overcoming impediments and hurdles to productivity helping to improve customer satisfaction by 30%
Supported team using servant leadership style and leading by example
Assessed Scrum maturity of team and organized and coached team to higher levels of development
Worked to provide continuous improvement for product development lifecycle
Identified and implemented cost-saving measures in IT projects.
Scrum Master
Scrum Master, Rocket Mortgage
04.2021 - 05.2022
Facilitated and led Scrum events – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives resulting in on-time delivery of 97%
Led sprint reviews, daily scrums and planning meetings to realize full team engagement
Managed product backlog and supported Scrum framework for monthly sprint releases
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
Assisted organization and team in progressing towards business agility and implementing, adapting, and continuous developments of SAFE
Assisted in building high performing teams and created technical agility
Assisted in implementation of Lean-Agile principles reducing waste by 60%
Supported teams with skills in executing PI Planning events and coordinating numerous Agile Release Trains
Coaching teams in implementing procedures necessary to deploy Kanban
Conducted routine Kanban board checks and verify that no work item has stalled for extended period
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies which improve employee retention by 20%
Evangelized Agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
Skilled at working independently and collaboratively in team environment
Applied agile methodology to shorten cycle time and achieve target margins
Managed product backlog and supported Scrum framework for monthly sprint releases
Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress
Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
Shielded scrum team from external interference for optimal productivity and success of Agile process
Drove Scrum team progress to overcome obstacles and realize success throughout life of each sprint
Manage global teams by utilizing telepresence meetings and standard calls
Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track
Identified and managed risk resulting in developer efficiency by 50%.
Mortgage Underwriter
Silverton Mortgage
04.2015 - 05.2016
Determined credit risks by reviewing files in advance and comparing data against internal checklists and guidelines
Verified integrity of applicants' information to minimize fraud
Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records and current financial status
Worked with processing team members to communicate errors and obtain missing information for current applications
Trained junior team members in underwriting procedures and loan quality grading standards resulting in workers retention by 30%
Evaluated performance of less experienced underwriters and helped improve overall work quality by implementing improvement plans2-hour timeline consistently, turning around applications quickly with firm approval or denial decisions
Monitored pipelines to track and log status of loans
Made careful determinations based on skilled analyses of submitted documentation covering credit histories, employment records, and current financial status