Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Data Analyst
NA
07.2023 - Current
Monthly reports generation using Excel spreadsheet functions.
Identify, analyze and interpret trends or patterns in complex data sets.
Create Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
Utilize data visualization tools to effectively communicate business insights.
Use statistical methods to analyze data and generate useful business reports.
Participate in requirements meetings to understand business needs.
Uphold security and confidentiality of documents and data within area of responsibility.
Extract and interpret data patterns to translate findings into actionable outcomes.
Document effective and replicable methods for extracting data and organizing data sources.
Collaborate with business-unit leaders to identify and prioritize problems.
Work with business intelligence software and various reports to glean insights into trends and prospects.
Analyze data to identify root causes of problems and recommend corrective actions.
Develop customized reports, summarizing and presenting data in visually appealing format.
Identify patterns and trends in large data sets and provide actionable insights.
Develop required policies and procedures that reflect actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
Utilize data visualization techniques to present and explain complex data sets.
Update and develop scripts and queries to extract and analyze data from multiple sources.
Collaborate with stakeholders to identify business needs and data sources.
Generate standard and custom reports to provide insights into business performance.
Certified Dental Assistant
Expert Dental
06.2020 - Current
Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings,crowns, casts and impressions.
Explained treatment procedures and instructed patients on home care guidelines.
Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Head of Mutual Funds
Pan African Capital
02.2016 - 02.2017
Created key performance indicators to measure and assess investment performance.
Consulted with potential investors to assess objectives and discuss optimal strategies.
Conducted due diligence checks on investment opportunities and determined rates of return and risks to clients.
Investigated market changes and devised approaches to take advantage of emerging opportunities.
Managed time efficiently in order to complete all tasks within deadlines.
Customer Relationship and Sales Manager
Coronation Merchant Bank
05.2013 - 08.2015
Delivered superior customer service to strengthen relationships and drive future business revenue.
Managed customer relations on ongoing basis to maximize customer retention.
Created customer support strategies to increase customer retention.
Liaised between customers and organization with particular focus on working with sales department.
Produced and implemented customer satisfaction guarantee program which directly resulted 75% increase in sales.
Offered internal and external customers first-rate customer service to maximize satisfaction and business success.
Customer Relationship and Sales Officer
Associated Discount House Ltd
03.2009 - 05.2013
Managed customer relations on ongoing basis to maximize customer retention.
Assisted with conflict resolution during partnership negotiations and acquisitions.
Created customer support strategies to increase customer retention.
Built long-term, loyal customer relations by providing top-notch service and detailed order, account, and service information.
Account Officer
Associated Asset Managers Ltd (Stock Broker)
07.2007 - 05.2009
Responded to requests for information and resolved issues quickly.
Maintained tough quality standards to optimize delivery of sale requests and contract notes.
Coordinated with internal teams to facilitate prompt delivery of client sales.
Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
Liaised with marketing and sales teams to develop targeted campaigns.
Education
Queen's College
Lagos, Nigeria
MBA - Business Administration
University of Lagos
Lagos, Nigeria
04.2014
Master of Science - Public & International Affairs
University of Lagos
Lagos, Nigeria
09.2008
Bachelor of Science - Zoology
Lagos State University
Lagos, Nigeria
09.2004
Skills
Write Reports
Data Integrity Validation
Sales and Marketing Support
Data Quality
Competitive Market Analysis
MS SQL Server
Work Organizing and Prioritizing
SWOT Analysis
Business Management
Database Programming and SQL
Certification
Data Analysis,
Coursera
Google Data Analysis Certification
Timeline
Data Analyst
NA
07.2023 - Current
Certified Dental Assistant
Expert Dental
06.2020 - Current
Head of Mutual Funds
Pan African Capital
02.2016 - 02.2017
Customer Relationship and Sales Manager
Coronation Merchant Bank
05.2013 - 08.2015
Customer Relationship and Sales Officer
Associated Discount House Ltd
03.2009 - 05.2013
Account Officer
Associated Asset Managers Ltd (Stock Broker)
07.2007 - 05.2009
Queen's College
MBA - Business Administration
University of Lagos
Master of Science - Public & International Affairs