Summary
Overview
Work History
Education
Skills
Timeline
Generic

Omolola Otunuyi

Indianapolis,IN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Line Lead

FEDEX Verizon
05.2022 - 08.2023
  • Trained and monitored line associates to perform proper packagings techniques, apply best practices and comply with safety procedures.
  • Followed daily production schedules for organized and on-time deliveries.
  • Assisted in training new employees and implementing procedural changes.
  • Communicated shift handover information to keep personnel aware of incomplete tasks.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Reviewed production schedules and streamlined processes.

Insurance Producer/Customer Service Representative

Sitel Corporation
10.2020 - 08.2022
  • Responded to customer requests for products, services, and company information.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Documented customer interactions and transactions for accurate, up-to-date records.
  • Fielded customer complaints, escalating complex issues to management for resolution.
  • Advised customers on required information for claim submissions to progress applications.
  • Modified, updated and processed existing policies.
  • Reviewed and adjusted customer coverage levels to address, identify, and resolve customer conflicts.
  • Collected premiums and issued accurate receipts.

Investment Analyst

AXA Mansard Insurance
04.2012 - 11.2018
  • Conducted detailed investment analysis, calculations and reports.
  • Created and maintained precise and accurate models, charts and reports.
  • Presented oral and written reports on general economic trends, individual corporations and entire industries.
  • Monitored market trends and news to identify emerging opportunities.
  • Generated comprehensive reports on portfolio performance and risk assessment.
  • Assisted in preparation of presentations, data tables and other documents for investor meetings.
  • Developed financial models to assess potential investments and identify potential risks.
  • Developed financial projections and forecasts to guide investment decisions.
  • Participated in client meetings to discuss financial analysis and investment strategies.
  • Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
  • Researched macroeconomic, industry and company-specific data to inform investment decisions.
  • Orchestrated client-centered financial packages factoring in current market trends.

Education

High School Diploma -

Federal Govt Girl's College
Lagos

Bachelor of Science - Economis

Lagos State University
Nigeria

Skills

  • Critical Thinking
  • Good verbal communication and presentation skills
  • Problem-solving skill
  • Strong analytical skills
  • Courteous with strong service mindset
  • Excellent computer skills
  • Interpersonal skills
  • Attention to Details

Timeline

Line Lead

FEDEX Verizon
05.2022 - 08.2023

Insurance Producer/Customer Service Representative

Sitel Corporation
10.2020 - 08.2022

Investment Analyst

AXA Mansard Insurance
04.2012 - 11.2018

High School Diploma -

Federal Govt Girl's College

Bachelor of Science - Economis

Lagos State University

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Omolola Otunuyi