Summary
Overview
Work History
Education
Skills
Personal Information
References
Certification
Languages
References
Timeline
Generic

OMORINSOLA SARAH TURNER

JESSUP,MD

Summary

Motivational leader with advanced supervisory, team building, and customer service skills. Proven ability to drive company success through quick and effective problem-solving. Utilizes training and monitoring techniques to maximize employee engagement and performance.

Customer-oriented program manager with expertise in strategic planning, complex problem-solving, networking, cross-functional communication, employee supervision, and process improvements. Decisive leader ready to leverage program management background to drive organizational success.

Certified Nursing/Geriatric Nursing Assistant with a focus on Safety, Comfort, and Communication. Demonstrates adherence to PRIDE rules of Patients/Residents in Healthcare. Experienced Administrative Medical Technician proficient in medication management and appointment scheduling. Detail-oriented and accurate in data entry. Results-oriented Program Manager skilled in developing innovative strategies to thrive in dynamic market conditions. A strategic planner and clear communicator with adaptability.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Residential Counselor

Jubilee Association Of Md
Kensington, MD
03.2023 - Current
  • Delivered consistent assistance and care to individuals with intellectual and developmental disabilities as outlined in their personalized plans, both at home and within the community.
  • Encouraged community engagement through participation in a variety of activities including community and family events, Jubilee-sponsored initiatives, and faith-based gatherings.
  • Assist individuals in fostering connections and addressing obstacles to engagement.
  • Facilitated efficient communication within personal and communal circles.
  • Assisted in completing ADLs including personal grooming and cleanliness.
  • Periodically accompany people we support on vacations that may include overnight stays.
  • Implemented financial planning strategies and effectively monitored expenses.
  • Managed the administration of medications
  • Implemented Nursing Plans and followed-up on nursing recommendations.
  • Handles medical appointments as assigned.
  • Arrives punctually for appointments, equipped with relevant medical history and current condition information.
  • Administers medications according to regulations.
  • Maintained accurate records of medical issues with timely documentation and appropriate follow-up
  • Promoted engagement through games and recreational activities for people we support (indoor and outdoor activities and games included)
  • Ensured compliance with organizational policies by completing MAR and Therap documentations.
  • Adhered to safety guidelines, health care facility regulations, and policies.
  • Provided empathetic support to individuals we assist.
  • Efficiently organized items resulted in enhanced usability and accessibility for supported individuals.
  • Supported in the transmission and record-keeping of necessary medication for refill requests to designated pharmacies.
  • Proficiently executing duties according to each individual's service authorization, person-centered plan, behavior support plan, and nursing care plan.
  • Complete and maintain all required training and certifications according to Maryland Developmental Disabilities Administration (DDA) and Jubilee requirements, including first aid and CPR, Mandt, Certified Medication Technician (CMT), and training specific to each person you support.
  • Continuously developed professionally, enhancing skillset.
  • Maintain regular, open, and positive communication with my supervisor, colleagues, and family members of the people you support. Maintained regular communication by monitoring Jubilee email and voicemail on a daily basis. Learned and practiced culturally sensitive communication techniques.

Team Leader / DSP Advocate

National Children's Center
Silver Spring, MD
05.2020 - Current
  • Responsible to provide supervision and protective oversight of assigned individuals throughout scheduled shift assignments to ensure their safety and well-being.
  • Applied expertise in maintaining knowledge and understanding of established levels of protective oversight and supervision requirements under the client's plan of care.
  • Assist in planning and implementing daily activities to fulfill individual preferences, habilitation requirements, and educational needs.
  • Support and implement specific training activities and tasks to assigned individuals based on the person-centered plan, habilitation plan, or education plan.
  • Provide care based on the individual's Individual Support Plan (ISP) and plan of care.
  • Assist with activities of daily living, such as grooming, meal preparation, and laundry.
  • Ensure the overall health, safety, and well-being of the individuals.
  • Successfully complete all mandatory training while administering medications under the supervision of an RN.
  • Attend religious, social, and recreational activities with individuals.
  • Maintained timely records and completed incident reports.
  • Comply with all NCC's policies and regulations.
  • Provided transportation and accompanied individuals to appointments and errands.
  • Monitoring for Safety.
  • Completed daily living and community engagement documentation prior to assigned shift's end.

ACHIEVEMENT:

Shift tech Trained - Active

DSP Advocate on the Board of NCC Mgt - Active

A active member of the NCC Union - Active

CNA/GNA/CMT

Family and Nursing care services
Silver Spring, MD
12.2016 - Current
  • Provided pre and post-operation care to ensure optimal patient outcomes.
  • Helping patients with their daily routines such as bathing, cleaning and feeding (both feeders and non-feeders)
  • Promoted games and recreational activities to engage and entertain patients
  • Ensured adherence to department guidelines while completing documents
  • Conducted regular vision, hearing, and dip stick tests. (If needed /as recommended by Physician/ delegating Nurse)
  • Ensured strict compliance with safety guidelines and health care facility regulations
  • Delivered compassionate care to patients and their families
  • Maintained hygiene standards by keeping residents' rooms clean and ensuring orderly equipment placement.
  • Ensured proper adherence to individual care plans for urinary and bowel elimination needs of residents.
  • Ensured resident safety by adhering to facility guidelines on fall and shift prevention through the use of mechanical lifts, gait belts, etc.
  • Provided support for Oxygen usage.
  • Provided care for residents with a variety of health disorders, including confusion and dementia such as Alzheimer’s disease.
  • Enhanced communication within my work environment by facilitating effective interactions between residents and the health team.
  • Assisted in implementing and adhering to residents' care plan for safe use of restraint alternatives.

Program Manager

Arc Montgomery County
Rockville, MD
03.2023 - 02.2024
  • Develop staff schedules within established household or program guidelines, under organizational policies and rules, and in response to participant needs. Approve timecards, in an automated timekeeping system, of DSP staff working at assigned work sites.
  • Provide coaching and feedback to DSPs regarding performance issues, including demonstrating correct performance and implementing necessary disciplinary action.
  • Prioritize tasks and responsibilities in order of importance to ensure that deadlines are met.
  • Appropriately delegate clearly explained duties to staff to ensure successful completion. Utilized technology to enhance administrative efficiency through effective completion of tasks.
  • Demonstrate sensitivity and objectivity while respecting the opinions, perspectives, customs, and individual differences of others.
  • Intervene, in an appropriate manner, when a coworker is observed engaging in behaviors that show cultural insensitivity, racial biases, and/or prejudice.
  • Ensured a sense of trust and openness by coordinating and facilitating regular staff meetings, while also encouraging group participation and ownership.
  • Complete duties by staying focused on the individual being supported, being honest, always showing respect towards others, and completing tasks in a timely and effective way.
  • Maintained up-to-date awareness of and adherence to specific Federal and state rules, regulations, and policies for each work environment.
  • Provide sufficient information about open employment positions and conduct effective interviews, which include input from the person being supported.
  • Complete performance reviews for their staff.
  • Collaborated and cultivated relationships with community vendors, landlords, neighbors, and service agencies in the community.
  • Vocational. Assisted individuals in developing strategies for success in their academic and professional pursuits.
  • Maintains accurate records, collecting and compiling data, and submitting records to appropriate sources in a timely fashion.
  • Maintains confidentiality and ethical practices at all times, setting the example for DSPs to follow. DSMs will have a full working knowledge and understanding of the agency database.
  • Verified completion of proper follow-up by reviewing daily documentation and incident reports submitted by DSPs.
  • Managed conflict and provided counseling to facilitate teamwork and positive interactions among DSPs
  • Ensure that DSPs working at other sites are not left without proper supervision.
  • Utilized various communication methods including phone, email, text messaging, and video chats to effectively engage and support DSPs
  • Provided collaborative support to healthcare professionals by following health and medical recommendations, including the implementation of a Nursing Plan of Care.
  • Maintained readily accessible and user-friendly records including Medication Administration binders and health-related charting that contained essential information on the participants' health and wellness requirements.
  • Managed the procurement of medical supplies, liaised with pharmacies, and coordinated the pickup or delivery of essential supplies and medications.

Program Manager of Residential Services

Arc of Prince George's County
Upper Marlboro, MD
03.2017 - 03.2020
  • Ensured timely and effective staffing by creating bi-weekly employee schedules
  • Providing direct care coverage on an as-needed basis.
  • Successfully managed work shifts during various times of day, including mornings, afternoons, evenings, overnights and weekends.
  • Provide timely communication with DC, DM and Owner when necessary
  • Ensured timely scheduling of individual activities on a weekly basis and completion of necessary individual appointments according to licensing and Physicians' guidelines.
  • Executed meticulous monitoring of Individual Formal Outcomes, Daily Living Goals, Medication Administration, Financial Assistance, and Community Involvement while ensuring accurate documentation.
  • Consistently monitored and trained employees
  • Utilized a lead by example approach to motivate and inspire DSPs.
  • Managed and monitored personal financial data
  • Created a collaborative and supportive work setting emphasizing independence
  • Developed and maintained relationships with the individuals we serve, co-workers, supervisors and support team members
  • Prompt and efficient communication with supervisors, employees, and ST members.
  • Managed household budget efficiently
  • Ensured the accuracy and currency of Individual Program Books
  • Filed all paperwork at the MTF office by the 3rd of the month.
  • Ensured adherence to Company Policy by monitoring and conducting fire and tornado drills.
  • Ensure the Home and Company Vehicles are in proper conditions in accordance with Company and Licensing standards.
  • Ensure timecards are approved in a timely manner.
  • Maintain support and care for all assigned individuals' health, safety, and well-being.
  • Collaborate with family teams around community belonging and building independence in the family home.
  • Effectively managed multiple projects and prioritized them. Exercise good time management skills.
  • Ensure that all items on the DSP Checklists and job requirements are completed according to the needs of the individual being served.
  • Facilitated interactive sessions with staff members to address updates regarding company policy, payroll and benefit modifications, and professional growth opportunities.
  • Ensured accurate and timely documentation of bi-weekly individual DSP supervision sessions and weekly progress notes for supported individuals.
  • Ensured all new staff were proficient in implementing individual Person Centered Plans and completing the required documentation promptly.
  • Coordinated and facilitated a seamless onboarding process for new team members in residential services. This involved conducting interviews with potential Direct Support Professionals to ensure a suitable fit for the individuals we supported.
  • Provided direct support to Direct Support Professional in emergency situations as required.
  • Assisted in various functions as requested by the Supported Living Director/Director of Programs/Executive Director.

MEDICAL TECHNICIAN / HOME AIDE/ COMPANIONSHIP

AUGUST HOME CARE LLC
Reisterstown, MD
01.2016 - 12.2016
  • Recorded and tracked patient care, condition, progress, and concerns
  • Maintained detailed records of patient observations and effectively communicated concerns to supervising staff.
  • Ensured appropriate responses to patients' physical, emotional, and developmental needs.
  • Ensured adherence to agency guidelines by submitting completed clinical documentation promptly and accurately
  • Provided support to patients by helping with bathing, oral hygiene, grooming, feeding, and elimination
  • Assisted in facilitating proper consumption of nutrition and fluids
  • Assisted patients with repositioning and transferring in different settings, including beds, baths, wheelchairs, and automobiles.
  • Ensured adherence to dietary instructions while planning, preparing, and serving meals and snacks.
  • Assist Patient with toileting (Bladder, Bowel and Bedpans routine)
  • Changed and dressed patients into comfortable clothing
  • Provided assistance to patients by escorting them to medical services, banks, and the Post office
  • Successfully executed daily errands such as purchasing groceries, collecting medications, and handling miscellaneous duties.
  • Light Housekeeping (Laundry, Straighten Area, changing bed sheets)
  • Implemented measures to guarantee the security and welfare of patients/clients under my supervision.

ACHIEVEMENT:

Successfully completed CMT training with oversight from a delegating nurse.

Acquired comprehensive knowledge and skills through training (GNA/CNA) under DON

Education

CERTIFIED NURSING ASSIST -

CAMBRIDGE NURSING ACADEMY
01.2017

CNA/GNA SKILLS TRAINED -

HILLCREST ASSISTED LIVING
01.2017

BSC -

Lagos State University Ojo
01.2005

MEDICAL TECHNICIAN -

MARYLAND BOARD OF NURSING

Skills

  • HIPAA Compliance
  • Certified Medical Technician
  • CPR/First Aid
  • Patient focus care
  • Trustworthy Companionship
  • Communication Skills
  • Compassionate Caregiver
  • Efficient and Reliable team player
  • Understanding medical procedure
  • Understanding mobility assistance needs
  • Information technology well understood (MS office applications etc)
  • Problem Solving
  • Understanding seizure recording
  • Coach Approach Trained
  • Certificate of Compassionate Leadership trained (MHEI)
  • Performance monitoring
  • Cultural Sensitivity
  • Detail Oriented
  • Training and Development
  • Good Judgment
  • Team Leadership
  • Documentation proficiency
  • Program Leadership
  • Scheduling and Planning
  • Flexible and Adaptable
  • Customer Service
  • OSHA Compliance
  • Supporting Healthy relationships certificate (CQI)

Personal Information

Date of Birth: 05/30/78

References

On Request

Certification

  • Certified Nursing Assistant (CNA)
  • Geriatric Nursing Assistant (GNA)
  • Certified Medical Technician (CMT)
  • Certificate of Attendance : Supporting Healthy Relationship (CQI)
  • Certificate of Completion: Foundations to Compassionate Leadership
  • Certificate Trained : MANDT

Languages

English
Professional
Yoruba
Professional

References

References available upon request.

Timeline

Residential Counselor

Jubilee Association Of Md
03.2023 - Current

Program Manager

Arc Montgomery County
03.2023 - 02.2024

Team Leader / DSP Advocate

National Children's Center
05.2020 - Current

Program Manager of Residential Services

Arc of Prince George's County
03.2017 - 03.2020

CNA/GNA/CMT

Family and Nursing care services
12.2016 - Current

MEDICAL TECHNICIAN / HOME AIDE/ COMPANIONSHIP

AUGUST HOME CARE LLC
01.2016 - 12.2016

CERTIFIED NURSING ASSIST -

CAMBRIDGE NURSING ACADEMY

CNA/GNA SKILLS TRAINED -

HILLCREST ASSISTED LIVING

BSC -

Lagos State University Ojo

MEDICAL TECHNICIAN -

MARYLAND BOARD OF NURSING
OMORINSOLA SARAH TURNER