Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Omotolani Ajibodu

Shreveport,LA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced sales personnel known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

.Elite Telecoms
01.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Scrum Master

Commerce Solutions
01.2021 - 01.2022
  • Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
  • Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
  • Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
  • Led sprint reviews and planning meetings to promote full team engagement.
  • Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
  • Applied agile methodology to shorten cycle time and achieve target margins.

Receptionist

Orr Accura
01.2019 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Bachelor of Science - Electrical Engineering

Enugu State University of Science And Technology
Nigeria
09.2022

Skills

  • Dispute Mediation
  • Product Promotion
  • Time Management
  • Market Research
  • Customer Service
  • Verbal Communication
  • Money Handling
  • Cash Handling Accuracy
  • Excellent People Skills

Accomplishments

  • Design - Responsible for creative design for prominent projects .
  • Business Development - Initiated two key partnerships which resulted in revenue growth.
  • Exceeded monthly quota times.
  • Awarded “Employee of the Month” .

Certification

certified scrum master


Timeline

Scrum Master

Commerce Solutions
01.2021 - 01.2022

Sales Associate

.Elite Telecoms
01.2020 - Current

Receptionist

Orr Accura
01.2019 - 12.2021

Bachelor of Science - Electrical Engineering

Enugu State University of Science And Technology
Omotolani Ajibodu