Omowumi Idowu
Arlington,TX
Summary
Dynamic Logistic/Customer Service Officer at Mouser Electronics Inc. with a proven track record in enhancing customer satisfaction through effective complaint handling and data entry. Skilled in utilizing CRM software to resolve issues swiftly, while collaborating with teams to optimize workflows and service delivery. Committed to delivering exceptional customer support. Demonstrates ability to adapt to various challenges and provide efficient solutions. Looking to transition into new field where these transferrable skills can contribute to organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Logistic/Customer Service Officer
Mouser Electronics Inc.
10.2023 - 08.2025
- Assisted customers with order inquiries and product information to enhance satisfaction.
- Processed returns and exchanges efficiently, ensuring compliance with company policies.
- Utilized CRM software to track customer interactions and resolve issues promptly.
- Collaborated with team members to streamline workflows and improve service delivery.
Education
Bachelor of Science - Public Administration
Ekiti State University
Nigeria10-2015
Skills
- Customer support
- Complaint handling
- Data entry
- Customer focus
Certification
- Licensed[All Line Adjuster]
- Certified [Customer Service Representative ]
Timeline
Logistic/Customer Service Officer
Mouser Electronics Inc.
10.2023 - 08.2025
Bachelor of Science - Public Administration
Ekiti State University